Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Javier Acosta

Javier Acosta

Commercial Pilot
Berlin

Summary

Commercial Pilot holder of a CPL license with ATPL theoretical credits issued by the Luftfahrt-Budesamt.


Recently finished the pilot license conversion to the European regulations and ready to return to the aviation industry. Looking for an opportunity to build a long lasting career in a well established and recognized airline.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Senior Fraud Specialist

Zalando SE
06.2022 - Current
  • Analyze large sets of data for potential fraudulent activity, quick reaction to fraud attempts to mitigate revenue loss risk.
  • Reduce fraud losses by implementing advanced detection techniques and strategies.
  • Provide training and tools to other areas to facilitate work.

Customer Care Specialist

Zalando SE
11.2020 - 06.2022
  • Served as contact person for enquires for both the Spanish, Finnish, Swedish,Norwegian, Danish and United Kingdom markets, facing challenging cases requiring specialized attention and problem-solving abilities.
  • Managed difficult customer situations with empathy and understanding, defusing tensions and finding mutually agreeable resolutions.

Glider Tug Pilot

Aeroclub Pergamino
01.2020 - 06.2020
  • Operated a DINFIA IA 46 Ranquel for towing gliders with diverse performances to different altitudes.
  • Communicated effectively with glider pilots and ground crew to coordinate operations and ensure safety.
  • Provided assistance with ground operations and supported team members as needed.

Education

Modular ATPL (A) Course -

Aerotours GmbH
Brandenburg, Germany
10.2020 - 01.2023

EASA License Conversion -

Flugschule Ardex
Kyritz, Germany
10.2023 - 04.2024

MCC Course -

SKY4U
Berlin, Germany
03.2024 - 03.2024

B1.1 in German Language -

Sprachtzentrum
Buenos Aires, Argentina
01.2020 - 06.2020

Commercial Pilot Theoretical Course -

ETAP (Escuela Tecnica De Aviacion Profesional)
Buenos Aires, Argentina
03.2017 - 10.2017

Skills

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Timeline

MCC Course -

SKY4U
03.2024 - 03.2024

EASA License Conversion -

Flugschule Ardex
10.2023 - 04.2024

Senior Fraud Specialist

Zalando SE
06.2022 - Current

Customer Care Specialist

Zalando SE
11.2020 - 06.2022

Modular ATPL (A) Course -

Aerotours GmbH
10.2020 - 01.2023

Glider Tug Pilot

Aeroclub Pergamino
01.2020 - 06.2020

B1.1 in German Language -

Sprachtzentrum
01.2020 - 06.2020

Commercial Pilot Theoretical Course -

ETAP (Escuela Tecnica De Aviacion Profesional)
03.2017 - 10.2017

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Javier AcostaCommercial Pilot