Jayanth Pillai

• SAP MM Consultant with strong background in supply chain management, procurement, and materials management, and proven track record in successful SAP rollouts
• Committed to delivering impactful solutions that empower businesses to streamline operations and achieve their goals.
• Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines
• Managed client relationships through regular check-ins and updates on project progress
• Created and developed detailed work plans to meet business priorities and deadlines

• As SAP Zycus integration consultant, managed integration between SAP systems and Zycus procurement solutions
• Experience in configuring interfaces, ensured data integrity, provided user training, and collaborated with teams to optimize integration.
• Executed and managed 1 successful SAP implementation project for Nissan North America

As Scrum Master at Barclays / Capgemini, role involved facilitating Agile development process for projects

• Led daily stand-up meetings, sprint planning sessions, and retrospectives to keep team aligned and focused on project goals
• Ensured that Scrum framework was implemented effectively, removing any impediments to team's progress
• Additionally, collaborated with product owners and stakeholders to prioritize tasks and deliverables, ensuring that cyber security solutions met client's requirements and deadlines.
• Prioritized projects and project tasks depending upon key milestones and deadline dates

• As Senior ERP analyst, primary role was to manage and enhance CDK Autoline Dealership Management System to facilitate seamless automotive business operations
• Handled Stock related system configuration and Accounting module, troubleshoot any issues that arise, and provide comprehensive user support and training
• Collaborating closely with Middle Eastern stakeholders, gathered requirements, customized ERP, and ensure its smooth integration with other OEM software solutions
• Additionally, did data analysis to pinpoint areas for process improvement and efficiency within automotive dealership environment.
• Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness

• Worked in analyzing data related to post-sales activities such as service, parts, and customer satisfaction
• Identify trends, recommend improvements, and develop strategies to enhance after-sales performance and profitability
• Responsibilities included generating reports, conducting market research, and collaborating with cross-functional teams to optimize processes and drive business growth.
• Performed gap analysis to identify areas of improvement

• KPO (Knowledge Process Outsourcing) experience for US retirement financial data processing.
• Managed multiple tasks simultaneously, ensuring timely completion of all assignments

• KPO (Knowledge Process Outsourcing) experience for US Worker's Compensation data processing.
• Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately