Jaycee Praleen
Newark
Summary
Results-driven data and business expertise in data visualization and statistical analysis. Achieved a significant reduction in collateral rework rates and automated reporting processes, enhancing efficiency. A collaborative leader skilled in driving continuous improvement initiatives and mentoring teams, leveraging tools like Power BI and Tableau to deliver impactful insights.
Overview
8
8
years of professional experience
Work History
Senior Associate
Sallie Mae
Newark
02.2024 - Current
- Led the Collateral Defect Reduction initiative by conducting RCA of rejection patterns, successfully decreasing collateral rework rates from 25% to 11%.
- Automated the CCO monthly executive reporting process in Power BI, reducing manual effort from 20 hours to under 2 hours, and enabling real-time insights across all the processes across CCO.
- Serve as Data Steward for Private Student Lending (PSL) under CCO, curating new key data attributes from the latest credit operations tranche, identifying data owners, and aligning key data elements (KDEs) within the PSL sub-domain.
- Led Issue management and change management processes across the CCO, identifying recurring issues, educating stakeholders, and driving continuous improvement intiatives.
Business and Data Analyst, Analytics and Accreditation
Temple University
Philadelphia
04.2022 - 05.2023
- Designed and implemented a comprehensive Tableau dashboard to track and analyze student performance metrics, leading to actionable insights for academic enhancement.
- Conducted Statistical Analysis on student performance and surveys to evaluate various methods of delivering education for STEM courses and determined the most suitable approach based on specific needs and requirements.
- Conducted predicting modeling using machine learning algorithms to identify at-risk students and implemented invention programs, leading to a 15% reduction in dropout rates.
Project Consultant, Swift Management and Analytics
Ernst & Young
Dubai
11.2019 - 05.2021
- Developed SWIFT routing business intelligence reports to enhance process efficiency and monitor KPIs including CSI and ATT.
- Optimized operational processes through user research and survey analysis, reducing customer support tickets by 17%.
- Leveraged SWIFT Compliance Analytics to identify transactional risks, achieving a 15% increase in compliance metrics within six months.
Assistant Manager, Risk & Fraud Strategy
AXIS Bank Ltd
Kolkata
09.2017 - 10.2019
- Led cross-functional teams in executing a data-informed cross-selling strategy, resulting in a 4% revenue increase within three quarters, validated by variance analysis.
- Analyzed market trends, economic indicators, and competitor data to provide actionable recommendations and strategies, resulting in a 5% customer acquisition.
- Automated KYC remediation process by building an ETL pipeline to meet regulatory reporting, mitigating the risk of significant fines and penalties, and achieving faster compliance.
- Conducted customer surveys and feedback analysis to identify key areas for improvement, and enhance customer satisfaction.
- Mentored team members on best practices for data management, analysis, and reporting techniques.
Education
MS - Business Analytics
Temple University, Fox School of Business
Philadelphia, USA05.2023
PGDBS - Finance & Insurance
Manipal Academy of Higher Education
Bangalore, INDIA09.2017
BS - Physical Science
Utkal University
Bhubaneswar, INDIA05.2016
Skills
- Data visualization tools
- Tableau and Power BI
- Statistical analysis software
- JMP and SPSS
- Project management tools
- JIRA and Asana
- Big data technologies
- Databricks and SQL
- Programming languages
- Python and SAS
- Advanced Excel techniques
- Regression analysis
- Multivariate statistics
- Classification methods
- Clustering algorithms
- Decision tree modeling
- K-NN algorithm
Technical Skills And Certifications
Tableau, Power BI, JMP, SPSS, JIRA, Asana, Databricks, SQL, Python, SAS, Advanced Excel, Regression, Multivariate statistics, Classification, Clustering, Decision Tree, K-NN, HBS Excel, Google Analytics
Timeline
Senior Associate
Sallie Mae
02.2024 - Current
Business and Data Analyst, Analytics and Accreditation
Temple University
04.2022 - 05.2023
Project Consultant, Swift Management and Analytics
Ernst & Young
11.2019 - 05.2021
Assistant Manager, Risk & Fraud Strategy
AXIS Bank Ltd
09.2017 - 10.2019
MS - Business Analytics
Temple University, Fox School of Business
PGDBS - Finance & Insurance
Manipal Academy of Higher Education
BS - Physical Science
Utkal University