Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Interests
Additional Information
Joseph Cayouette

Joseph Cayouette

System Integrator | Documentation Architect | Front End Developer
Grossenseebach
If you can't explain it simply, you don't understand it well enough
Albert Einstein

Summary

System Integrator and Documentation Architect with over a decade of experience designing, maintaining, and evolving enterprise-scale documentation ecosystems at SUSE. Specialized in Linux systems, automation, and DevOps practices applied to large-scale documentation platforms. Proven success architecting and supporting CMS infrastructures by maintaining legacy DocBook environments while leading the migration to Antora-based Docs-as-Code systems. Skilled in web technologies including HTML, CSS, JavaScript, YAML, JSON, and templating (Handlebars), with intermediate experience in React, Next.js, Vercel, and Supabase for frontend integration and delivery. Experienced in CI/CD pipelines (GitHub Actions, Make, OBS), multilingual publishing through Weblate, and automation for SEO, content delivery, and localization. Military-trained in network communications, bringing precision, reliability, and adaptability gained through service and international experience across the United States, Europe, the Middle East and South America.

Overview

24
24
years of professional experience
5
5
Certificates
2
2
Languages

Work History

Documentation Architect & DocOps Engineer

SUSE
03.2015 - Current

At SUSE, I advanced enterprise and open-source documentation by merging technical writing with engineering practices. My work spanned the SUSE Documentation Team, SUSE Manager, Multi-Linux Manager Products, and the Uyuni open-source upstream project, where I built documentation CMS that scaled with product lifecycles and customer needs.


• Administered and evolved global documentation platforms (Antora, DocBook, Asciidoc, Asciidoc-pdf) integrated into CI/CD pipelines using GitHub Actions and OBS.

• Ensured secure, reliable, and high-performance CMS operations aligned with enterprise IT and DevOps standards.

• Designed and implemented automation workflows for content publishing, localization, and release packaging.

• Integrated Docs-as-Code principles, content delivery networks, and semantic metadata into existing IT infrastructures.

• Developed and deployed AI-driven tooling for documentation analysis, SEO optimization, and automated improvement scripts.

• Delivered technical training, onboarding, and process documentation to enhance tool adoption and team efficiency.

• Provided first-line and advanced technical support to global documentation teams.

• Collaborated with IT, software development, and QA to ensure scalable, compliant, and maintainable infrastructure.

• Designed and maintained branding for documentation outputs, including public web endpoints, in-product RPM-based HTML styles, and PDF styling using Asciidoctor PDF.

English Teacher

Self Employed / Part Time
08.2023 - 06.2024

As an English teacher in Grossenseebach, I taught students across various proficiency levels, focusing on improving their communication, writing, and comprehension skills. I developed engaging lesson plans tailored to individual needs, integrating cultural and linguistic elements to enhance fluency and confidence.

  • Planned and delivered English language lessons for students.
  • Prepared instructional materials and assessments to track student progress.
  • Conducted speaking, reading, and writing exercises to build proficiency.
  • Provided individualized feedback and tutoring.
  • Worked with parents to target challenging areas to improve proficiency.

Desk Clerk and Operations

United States Department of Defense
12.2012 - 05.2015

I served as a Front Desk Associate at a U.S. Army hotel in Germany, supporting service members, families, and government officials. My focus was on creating a welcoming, efficient, and secure lodging experience that upheld both Army and hospitality standards.

Key Responsibilities
• Managed reservations, room assignments, and check-in/check-out processes
• Coordinated with housekeeping and maintenance to ensure timely readiness
• Assisted guests with inquiries, special requests, and issue resolution
• Processed payments, invoices, and records with accuracy
• Verified guest credentials and enforced compliance with military regulations

English Teacher

Self Employed / Part Time
08.2012 - 07.2013

As an English teacher in Erlangen, I taught students across various proficiency levels, focusing on improving their communication, writing, and comprehension skills. I developed engaging lesson plans tailored to individual needs, integrating cultural and linguistic elements to enhance fluency and confidence.

  • Planned and delivered English language lessons for students.
  • Prepared instructional materials and assessments to track student progress.
  • Conducted speaking, reading, and writing exercises to build proficiency.
  • Provided individualized feedback and tutoring.
  • Worked with parents to target challenging areas to improve proficiency.

Visual Merchandiser

ARMY & AIRFORCE EXCHANGE SERVICE - AAFES
06.2011 - 11.2012

I managed the AAFES Print Shop, supporting both local and inter-regional clients with design and print services. My role combined operations management with creative design, ensuring efficient workflows, high-quality output, and customer satisfaction.

Key Responsibilities
• Oversaw daily operations, scheduling, invoicing, and inventory management
• Designed and produced visual displays, marketing materials, and collateral
• Delivered solutions on-time and to spec for cross-regional clients
• Created content using Adobe Photoshop, InDesign, Acrobat, and MS Office

Skills: Graphic Design · Print Production · Shop Management · Project Coordination · Adobe Creative Suite · Microsoft Office · Marketing & Promotional Materials · Customer Service

Network Switching Systems Operator/Maintenance Technician

US Army
06.2001 - 06.2005

Served as a Network Switching Systems Operator (31F), responsible for establishing, maintaining, and securing tactical communication and data networks supporting global military operations. Played a key role in deploying and operating what was then the largest tactical mobile network in history, ensuring continuous, secure, and high-capacity communications across mission-critical environments.


• Deployed and maintained mission-critical communication systems and network infrastructure.

• Configured and secured tactical network nodes, satellite terminals, and switching systems.

• Acquired deep understanding of system reliability, redundancy, and operational resilience.

Education

Associate of Arts - Computer Studies, Creative Writing

Cape Fear Community College, Wilmington, North Carolina
04.2001 -

High School Diploma -

Camden Hills Regional High School, Rockport, Maine
04.2001 -

Skills

CMS Administration & System Integration

Languages

English
Bilingual or Proficient (C2)
German
Intermediate (B1)

Accomplishments

• Led Docs-as-Code and content delivery initiatives at SUSE for SUSE Manager and enterprise documentation systems.
• Mentored a Google Summer of Code applicant in open-source documentation automation.
• Achieved record documentation quality metrics: DCI 87/100, QA 98/100, Accessibility 80/100, SEO 83.9/100.

• Earned second place in an astronomy image processing contest for the Big Amateur Telescope Project (Horsehead Nebula).
• Honorably discharged from the U.S. Army after four years of communications service, recognized for reliability and technical excellence.

Certification

Full Stack Web Development Certification Code Camp

Interests

Astrophotography

Music and Creativity - Guitar / Recording

Home Lab Projects - Infrastructure

Local AI Chat and Agents

Additional Information

Resident in Germany with long-term settlement and family established locally.

Joseph CayouetteSystem Integrator | Documentation Architect | Front End Developer