- Outdoor Recreation
- Camping
- Adventure Travel
- Playing Sports
Jeff Keller
Wilmington,DE
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
18
18
years of professional experience
Work History
General Manager
Bardea Restaurant Group
07.2017 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Was an integral part in the restaurant being named as a James Beard finalist in the "Best New Restaurant" category.
- Helped open and operate other restaurants under the BRG umbrella.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations including the employee handbook.
- Championed continuous improvement initiatives that enhanced operational performance across front of house operations.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
General Manager
High Five Hospitality
09.2010 - 06.2017
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Under my management supervision my location went thru the six month process to become the only corporate approved new manager training location for our franchise group.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- General Manager of the year 2015
- Newark location named restaurant of the Year 2015.
Owner/Operator
Trinity Tavern and Restaurant
01.2007 - 07.2010
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Acquired all licensing required to operate bar and restaurant including liquor license and business licenses.
- Implemented effective financial management practices, improving cash flow and profitability.
- Developed bar programs and menus for new restaurant launch.
Skills
- Effective leader
- Inventory control
- P&L management
- Operations oversight
- Human resources management
- Team player
Interests
Timeline
General Manager
Bardea Restaurant Group
07.2017 - Current
General Manager
High Five Hospitality
09.2010 - 06.2017
Owner/Operator
Trinity Tavern and Restaurant
01.2007 - 07.2010
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