Results-driven professional with expertise in process improvement and team engagement. Achieved significant performance enhancements through effective facilitation of training sessions and streamlined onboarding processes.
Overview
4
4
years of professional experience
Work History
Learning Ambassador
Amazon.Inc
Wilmington
06.2025 - Current
Achieved significant performance improvements by facilitating over 50 successful audits for AAs across pack singles and pick.
Streamlined onboarding process by teaching 30 classes, resulting in many AAs becoming top performers.
Led engaging learning sessions focused on operational procedures, boosting overall team knowledge.
Stressed the importance of Amazon's safety policies and procedures to numerous AAs across various departments.
Process Guide
Amazon.Inc
Wilmington
02.2022 - Current
Assisted in streamlining workflow processes to enhance efficiency.
Identified areas of process improvement and recommended solutions.
Conducted process reviews and audits to ensure compliance with standards.
Collaborated with management to implement best practices in operations.