Jenna Cropper

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Identified new business opportunities and created customized solutions for clients.

• Implemented innovative teaching methods to address diverse learning styles and abilities, ensuring all students' success in grasping key concepts.
• Implemented project-based learning experiences for students to apply theoretical knowledge in real-world scenarios.
• Organized guest speakers, exposing students to an array of career possibilities within the field.
• Monitored school laboratory, greenhouse, and feed center used for supervised agricultural experiences.
• Secured grant funding at state and federal levels
• Managed the program's budget/expenses

• Coached team members in techniques necessary to complete job tasks.
• Oversaw daily operations.
• Facilitated collaboration between departments to support cross-functional initiatives.
• Trained new team members
• Devised and implemented processes and procedures to streamline operations.
• Improved accuracy of financial reports by identifying discrepancies during audits.
• Collaborated with cross-functional teams to address audit findings and implement corrective actions.
• Increased transparency by preparing clear and concise audit reports for team members and clients

***Many more duties and responsibilities!!