Jennifer Rivera
JP Morgan & Chase
Bear
13
years of professional experience
Dynamic AML Compliance Officer with a strong focus on transaction monitoring and customer due diligence. Demonstrated leadership in mentoring teams and developing training programs, driving compliance and fostering a culture of awareness across organizations.
Work History
AML Compliance Officer
9 Years 6 Months- Assist manager with tasks, reporting, reviewing of work items and team coverage when management is on vacation including deputies.
- Assign work items to colleagues, rebalance queues and reassignments.
- Mentor / train new hires / soft review of work items and assist colleagues that need additional knowledge.
- Assist in random projects to advance knowledge of different areas in AML. Include tax fraud, FIU, EMEA (United Kingdom - 2 years), task force - technology testing on weekends and duplicated subject records.
- Network across different BRGs, networking / mentor teams, scheduling, attendance including Spanish Classes.
- WFA work items (auto filings).
- Analyzed complex financial transactions to identify potential money laundering risks and recommend mitigation strategies.
- Conducted thorough investigations of suspicious activity to ensure regulatory compliance.
- Collaborated with cross-functional teams to improve transaction monitoring processes and reduce false positives.
- Developed and implemented AML training programs for staff, enhancing awareness and adherence to policies.
- Review alerts / cases (multiple scenarios: 3rd party, credit cards, DDA accounts, structuring, Law Enforcement, Treasury, High-Risk Geography, Commercial Banking, Large Transactions - Reoccurring , Global Security, Manual Referrals, Branch Referrals, Negative Media, Investment Banking, Credit Balance Refund, Wire Prevention, Multiple Conductors and Currency Exchange).
- Work items from start to finish including 120 day reviews.
Fraud and Risk Analyst
2 Years 5 Months- Worked with data compromises (reissued new cards for large wealth commercial retailers and individuals).
- Blocked / unblocked credit cards when suspicious activity was present.
- Worked closely with project managers.
- Developed and implemented risk assessment models to enhance detection accuracy and response strategies.
- Analyzed transaction data to identify patterns of fraudulent activity and mitigate risk exposure.
- Conducted thorough investigations of suspicious activities, ensuring compliance with regulations.
- Analyzed transaction data to identify fraudulent patterns and anomalies.
- Developed and implemented fraud detection strategies to mitigate risks.
- Collaborated with cross-functional teams to enhance fraud prevention measures.
- Review credit card applications for possible fraud and run all necessary information in designated BAC programs and internet sites matching to applicant.
- Inbound/outbound call center.
- Process AI letters, CIP declines and fraud reviews on applicants when necessary.
- Volunteered to task forces with Apple Pay department including coaching opportunities.
- Networking groups (LEAD for women and mentor group for career developing).
Account Representative
8 Months- Developed tailored solutions to meet client needs and enhance satisfaction.
- Managed client accounts, ensuring timely communication and issue resolution.
- Coordinated cross-functional teams to optimize service delivery processes.
- Receive self-pay files from contracted hospitals in Delaware, and Pennsylvania.
- Pre-screened patients for Medicaid eligibility based on the state they reside including out of states.
- Schedule appointments with patients and families to complete Medicaid applications.
- Submit Medicaid applications to their designated county offices.
- Submit required additional documents to their county offices on behalf of the patients and families.
- Follow up with patients and county offices in regard to insurance denials and approvals.
- Process approvals and send information back to the hospitals to bill the insurance.
- Process denials and close out files and send information back to hospitals to bill the patients.
- Also worked at the contracted children's hospital to handle the Medicaid applications in person.
Education
Bachelor of Science - Finance
- Dean's List [2016]
Associate of Arts - Foundation of Business Management And Accounting
High School Diploma
- Honor Roll [1997-1998]
- Architectural Design & Drafting
- AutoCAD 13 certification
Skills
Due diligence
Customer diligence
Know your customer
Activity reporting
Transaction monitoring
KYC regulations
Bank secrecy
Legal research
Problem-solving
Regulatory adherence
Multitasking
Risk analysis
Timeline
AML Compliance Officer
JP Morgan & Chase
01.2017 - CurrentRead More
Fraud and Risk Analyst
Bank of America
08.2014 - 01.2017Read More
Account Representative
PATHs LLC
12.2013 - 08.2014Read More
Wilmington University
Bachelor of Science from Finance
Read More
University of Phoenix
Associate of Arts from Foundation of Business Management And Accounting
Read More
Hodgson Vocational Technical High School
High School Diploma
Read More