Jenny Stichert
Breddorf
Übersicht
5
5
years of professional experience
Berufserfahrung
Verkäuferin
Mucha Lucha S.L
Bremen
09.2023 - Current
- Displayed outstanding personal presentation and customer service in customer-facing role.
- Worked checkout and floor sales during peak seasonal trade periods.
- Used downtime to clean store floor, rearrange product displays and restock shelves.
- Responded to customer complaints, diffusing tension and reporting feedback to supervisors for service delivery improvement.
- Unloaded store deliveries before sorting and displaying items on shelves and displays for purchase.
Promoterin
Milram
Bremen
09.2022 - 09.2023
- Promoted company products and experiences with passion and enthusiasm, increasing customer engagement.
- Prepared and distributed product samples to target markets while describing product features to enhance customer interest.
- Used outstanding communication and relationship-building abilities to nurture positive, profitable consumer relations.
- Listened attentively to customer requirements, targeting product advice to meet their exact needs.
- Built product awareness, popularity and reputation through strategic brand advocacy.
- Collaborated effectively with in-store teams to deliver faultless service throughout customer experiences.
Barkeeperin
2RaumClub
Bremen
07.2022 - 07.2023
- Prepared ingredients and mixed special cocktails for customers using alcoholic or non-alcoholic bases.
- Assisted with stock counting, ordering and replenishing.
- Designed and developed stunning coffee art on cappuccinos, mochas and lattes.
- Kept bar stocked and organised for easy access and quick service to customers.
- Polished glass and cutlery before storing.
Kellnerin
Griechisches Restaurant
Tarmstedt
04.2021 - 06.2021
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Retained knowledge of current menu selections for accurate, reliable customer guidance.
- Upsold, cross-sold and recommended additional items to customers to grow restaurant sales.
- Maintained safe hygiene and food handling standards for full compliance.
- Communicated effectively with kitchen staff to maintain timely service and deliver special requests.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Greeted new customers, answered initial questions and took drink orders.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
Ausbildung
Bachelor of Arts - Eventmanagement
IU Internationale Hochschule
Hamburg 2025 - Current
Fachabitur -
Kooperative Gesamtschule/Oberstufe
Tarmstedt 2020 - 2023
Freiwilliges Soziales Jahr -
Kindergarten Hüttenbusch/Kindergruppe Quakbüddel
Hüttenbusch/Bremen 2023 - 2024
Kompetenzen
- Customised sales techniques
- Drive for results
- Sales acumen
- Returns and exchanges management
- Handling difficult customers
- Pricing and markdowns
- Stock management
- Confident communicator
- B2C sales and service
- Face-to-face selling
- Sales techniques
Languages
Deutsch
First language
Deutsch
Fließend (C2)
C2
Englisch
Kompetent (B2)
B2
Französisch
Intermediate
B1
Spanisch
Elementary
A2
Zeitleiste
Verkäuferin
Mucha Lucha S.L
09.2023 - Current
Promoterin
Milram
09.2022 - 09.2023
Barkeeperin
2RaumClub
07.2022 - 07.2023
Kellnerin
Griechisches Restaurant
04.2021 - 06.2021
Bachelor of Arts - Eventmanagement
IU Internationale Hochschule
2025 - Current
Fachabitur -
Kooperative Gesamtschule/Oberstufe
2020 - 2023
Freiwilliges Soziales Jahr -
Kindergarten Hüttenbusch/Kindergruppe Quakbüddel
2023 - 2024