Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic
JEPHTER KANKAM

JEPHTER KANKAM

IT SYSTEMS AND NETWORK ADMINISTRATOR
Berlin

Summary

IT Systems & Network Administrator with hands-on experience managing network infrastructure, Windows systems, user support, and institutional IT platforms. Improved system efficiency through optimized labs, access management, and core services. Currently pursuing an MSc in Data Science, AI & Digital Business, with a growing focus on data analytics and machine learning.


Overview

5
5
years of professional experience
1
1
Certification
2
2
Languages

Work History

IT Systems Administrator

S.D.A Nursing and Midwifery Training College
Kuamsi
10.2021 - 12.2025
  • Resolved application issues to improve system usability and user experience
  • Trained tutors on the Health Training Institutions (HTI) system, increasing adoption and productivity by 30%.
  • Optimized hardware utilization through capacity planning and resource allocation

IT Support Specialist

Seventh-day Adventist Hospital
Kumasi
08.2020 - 08.2021
  • Managed high levels of call flow from the staff nurses and responded to technical support needs, increasing productivity by 10%.
  • Installed, configured, and maintained computer systems and network connections in various departments.
  • Tested new software (hospital management software) and hardware prior to deployment.

Education

Master of Science - Data Science, AI and Digital Business

Gisma University of Applied Sciences
Potsdam, Germany
04.2001 -

Bachelor of Science - Computer Technology

Kumasi Technical University
Kumasi,Ghana
04.2001 -

Higher National Diploma - Computer Network Management

Koforidua Technical University
Koforidua,Ghana
04.2001 -

Skills

Hardware installation

Certification

Google IT Support,Coursera

Hobbies

Photography

Music

Timeline

Google IT Support,Coursera

08-2023

IT Systems Administrator

S.D.A Nursing and Midwifery Training College
10.2021 - 12.2025

IT Support Specialist

Seventh-day Adventist Hospital
08.2020 - 08.2021

Master of Science - Data Science, AI and Digital Business

Gisma University of Applied Sciences
04.2001 -

Bachelor of Science - Computer Technology

Kumasi Technical University
04.2001 -

Higher National Diploma - Computer Network Management

Koforidua Technical University
04.2001 -
JEPHTER KANKAMIT SYSTEMS AND NETWORK ADMINISTRATOR