SAP S4 Hana
Jermaine Adonis
Commercial Operations Leader
Budapest
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
years of post-secondary education
3
3
Languages
Work History
Sr Lead Commercial Operations
Celanese
Budapest
01.2018 - 01.2024
- Manage WH ( Western Hemisphere) Team, people management, people development, process improvement within Rebates, Commissions, Contracting and Pricing
- Integration and development of new systems SAP S4 Hanna, Ariba Contracting and DocuSign
- Experience within Acquisitions and Integration within fast changing environment with strict deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed strong communication and organizational skills through working on group projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively within team environment.
- Resolved problems, improved operations and provided exceptional service.
Sr Customer Service Lead
Celanese
01.2022 - 01.2023
- Developing hybrid team supporting end to end order management to delivery
- Effectively communicating and aligning with stakeholders to provide a seamless end to end experience within Order management with one point of contact
- Liaising with Logistics partners , Schedulers, Warehouse and Production to provide Customers with up to date status on Order execution.
- Coordinated schedules, assignments, and daily tasks for team members, optimizing resource utilization.
- Developed strategies for improving service quality, increasing overall customer satisfaction ratings.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Provided constructive feedback during performance evaluations aimed at promoting employee growth.
- Assisted management in hiring decisions by conducting interviews and evaluating candidate potential.
Commercial Operations Specialist
Celanese
01.2016 - 01.2018
- Contract Management, Rebate Accrual Management, Price entry, Commissions
- Developed and maintained strong relationships with internal stakeholders, ensuring timely execution of Contracting, Pricing and Rebate Accruals and settlements.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
Invoice Controller for Celanese US/Canada
Celanese
01.2008 - 01.2016
- Processing vendor invoices ,rebates, Tax wires ,payment Requests
- Debit Balance reconciliation for the US and Canada.
Education
High School Diploma -
New Orleans Senior Secondary School
Paarl, Cape Town 01.1993 - 12.2024
London College of Computing
London, United Kingdom 05.2003 - 06.2004
Skills
Relationship Building
undefinedTelephone
06309707335
Systems
- SAP – S4 Hanna
- Ariba Contract Management
- SalesForce
- DocuSign
Personal Information
Nationality: South-African – Permanent Hungarian Residency
Software
Ariba
DocuSign
SalesForce
Timeline
Sr Customer Service Lead
Celanese
01.2022 - 01.2023
Sr Lead Commercial Operations
Celanese
01.2018 - 01.2024
Commercial Operations Specialist
Celanese
01.2016 - 01.2018
Invoice Controller for Celanese US/Canada
Celanese
01.2008 - 01.2016
London College of Computing
05.2003 - 06.2004
High School Diploma -
New Orleans Senior Secondary School
01.1993 - 12.2024
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