Jermaine Graham

• Houseman duties:
• Perform general cleaning and maintenance of rooms and office areas.
• Perform minor repairs such as fixing leaky faucets, replace light bulbs, and unclog toilets.
• Waiter duties:
• Serve food and drink orders
• Provide excellent customer service to guest
• Follow all relevant health department regulations

• Completed on-time deliveries by choosing best and most efficient routes
• Improved customer satisfaction by ensuring timely and accurate deliveries of products
• Operated vehicle safely in highly congested areas with no traffic violations
• Completed rush deliveries on tight timetables to satisfy customer needs
• Loaded pickup and properly secured items to prevent damage for deliveries
• Verified accuracy of all deliveries against order forms
• Expedited deliveries to meet customer deadlines and requirements.

• Receive and dispatch customers orders in a timely manner
• Assess situation and prioritize calls
• Ensure routes are balanced daily
• Communicate with and manage customers
• Create monthly reports to Management
• Record customers complaints and inquires.

• Use of p.o.s ordering software
• Escorting customers to their table
• Informing customers of daily specials
• Cleaning tables
• Taking customers orders
• Handle payment transactions
• Supported fellow wait staff through teamwork during busy times, sharing responsibilities as needed
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests
• Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

• Operates a ski lift system
• Ensuring the safe and efficient transport of people up and down the slopes
• Safely unload and load passengers setting the speed of the lift.

• Install and repair roofs on residential and commercial structures
• Remove old roofing materials
• Inspecting roofs/detecting problems.

Houseman duties:

• Disposed of trash and recyclables each day to avoid waste buildup
• Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed
• Gathered linen supplies and organized linen closets for prompt room restocking
• Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours
• Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.

Landscaping duties:

• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning
• Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming
• Performed planting, watering, mulching, and edging of lawns
• Removed weeds, hazards, and debris from common pathways to improve usability
• Operated landscaping equipment with focus on safety and machine longevity.

Dishwasher duties:

• Kept kitchen areas neat and clean by removing trash and organizing supplies
• Followed supervisor instructions to complete tasks on time.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.

Busser duties:

• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning
• Improved customer satisfaction by efficiently clearing tables and resetting them for new guests
• Supported servers by responding to guest needs and retrieving items
• Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces
• Assisted servers in delivering food orders, contributing to timely service and positive guest experiences
• Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.

• Proved successful working within tight deadlines and a fast-paced environment
• Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures
• Completed daily orders with expert picking and packing of shipments
• Ensured timely completion of orders through effective time management and multitasking skills
• Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement
• Improved team collaboration through effective communication and coordination with coworkers
• Inspected items to identify discrepancies and damages and reported to supervisor
• Protected materials for transport by correctly packaging products in boxes and crates
• Collaborated with team members to achieve daily goals and meet company objectives
• Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders
• Reduced errors in shipments by carefully inspecting packages for quality and accuracy
• Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment
• Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.