Jerneria Tyree
Wilmington
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
15
15
years of professional experience
Work History
Office Administrator for Pulmonary Function Testing Laboratory
Children’s Hospital of Philadelphia
12.2022 - Current
- Kronos, answers telephones, screens calls, routes callers, takes messages, and provides routine information to callers promptly and courteously
- Orders office/unit supplies
- Monitors supply budget and implications of ordering
- Substitutes office products with lower costs when appropriate to save money
- Ensures adequate and timely response to all requests for information and service in person, by telephone, or email
Caregiver
Home Instead Senior Care
04.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Outpatient Coordinator-Otolaryngology (ENT)
Children’s Hospital of Philadelphia
07.2021 - 12.2022
- Completed accurate registration, verifying current insurance information, correcting discrepancies, discussing any financial obligations patient may be responsible for (i.e., co-pay, co-insurance, etc.)
- Appropriately scheduled outpatient appointments – ensuring correct provider, location and visit type are selected
- Created referral shells and attaches coverages to the appointments
- Collaborated with divisions/clinics to prepare patients for their visit
Patient Service Representative
Karabots Pediatric Care Network
05.2017 - 07.2021
- Promptly and positively greeted patients and families while assuring an efficient check in process
- Collected and entered demographic and insurance information
- Other areas of responsibility included answering telephones, daily maintenance voicemail retrieval and accurate message transcription and daily maintenance of patient records and provider schedules
- Updated EPIC work queues
Patient Service Representative
Karabots & Keystone Care K2C
09.2018 - 09.2020
- Worked under the supervision of Nurse Care Coordinators with scheduling complex session appointments, including primary care and specialty appointments
- Administrative task that included but not limited to sort and distribute incoming and outgoing faxes, group mailings for K2C patients when needed and documentation
- Managed incoming and outgoing calls for Care Coordinators
Outcome Specialist
Northeast Treatment Centers
02.2016 - 05.2017
- Carried a caseload that did not exceed15 cases with special emphasis on achieving reunification
- Coordinated and facilitated all supervised visits
- Completed referrals for all placement cases within required time frame
Therapeutic Support Staff (TSS)
Dunbar Community Counseling Services
05.2011 - 10.2016
- Provided direct one-on-one intervention to help the child complete their treatment goals
- Assisted the child with complying with structure, rules, and expectations
- Assisted the child with promoting positive relationships with teachers, aides, and peers
Group Care Worker
New Life Youth and Family Services
10.2013 - 09.2015
- Direct observation/monitoring residents for at risk behaviors
- Intervened with verbal de-escalation techniques to assure clients safety
- Adhered to New Life policies and procedures for direct services for clients
Youth Care Worker
St. Mary’s Villa for Children and Families
02.2010 - 01.2013
- Provided for the health and safety of residents
- Provided a growth producing environment for residents and families by modeling and teaching
- Documented observations in resident’s records and communicated information to staff members
Education
Bachelor of Science - Public Health
Temple University
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- File organization
- Teamwork and collaboration
- Schedule management
- Onboarding and orientation
- Training and development
- Work Planning and Prioritization
- Decision-making
- MS office
- Computer skills
INTERNSHIP EXPERIENCE
- Haven Youth Center
- Intern
- Spring Semester2014
- Provided educational, recreational, and social services to youth.
- Planned “Just Like Me” event and planning of “Celebrating Black Father’s.”
- Assisted with HIV testing recruitment.
- Children’s Hospital of Philadelphia-Early Head Start Program
- Fall Semester2013
- Worked collaboratively with parents and staff with community organizations where possible to achieve goals.
- Assisted with recruitment and application/enrollment of EHS families.
- Provided workshops and trainings to meet parents and staff need.
Timeline
Office Administrator for Pulmonary Function Testing Laboratory
Children’s Hospital of Philadelphia
12.2022 - Current
Caregiver
Home Instead Senior Care
04.2022 - Current
Outpatient Coordinator-Otolaryngology (ENT)
Children’s Hospital of Philadelphia
07.2021 - 12.2022
Patient Service Representative
Karabots & Keystone Care K2C
09.2018 - 09.2020
Patient Service Representative
Karabots Pediatric Care Network
05.2017 - 07.2021
Outcome Specialist
Northeast Treatment Centers
02.2016 - 05.2017
Group Care Worker
New Life Youth and Family Services
10.2013 - 09.2015
Therapeutic Support Staff (TSS)
Dunbar Community Counseling Services
05.2011 - 10.2016
Youth Care Worker
St. Mary’s Villa for Children and Families
02.2010 - 01.2013
Bachelor of Science - Public Health
Temple University
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