Jessica Luckett
Milford
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
15
15
years of professional experience
Work History
CNA/Unit Clerk
Genesis HealthCare
12.2022 - Current
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted patients with daily living activities, promoting independence and dignity.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Managed incoming calls and directed to appropriate department.
- Maintained current and accurate medical records for patients.
- Provided information for patient admissions and discharges to foster timely processing.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Help with filling holes on the schedule.
- Calculating HPPD
- Help answer scheduling questions employees may have
- Collect assignment sheets daily
- Update and post the daily schedule
CNA
Polaris Health Care
02.2022 - 04.2023
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Reduced patient stress levels through effective communication and active listening skills.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Home Health Aide
Visiting Angels Home Care
10.2017 - 02.2022
- Provided transportation and appointments management.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Provided mobility assistance such as walking and regular exercising.
- Followed nutritional plans to prepare optimal meals.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
MedTech/Resident Care Partner
Enlivant
10.2017 - 08.2018
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Administered medications and performed basic and advanced patient assessments.
- Preformed hourly rounding.
- Assisted residents with ADL's
- Reported to on call RN.
CNA
Delaware Hospice
07.2017 - 10.2017
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided end-of-life care with dignity and compassion while maintaining open communication channels with family members throughout the process.
- Provided compassionate end-of-life care for terminally ill patients and their families; offered emotional support during difficult moments.
- Hourly rounding and repositioning.
CNA/Unit Secretary
Bayhealth Hospital
12.2013 - 07.2017
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted patients with daily living activities, promoting independence and dignity.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Answered a multi line phone system and directed calls where they needed to go.
- Scheduled discharge appointments.
- Created new patient charts/ broke down charts when patients discharged.
Cashier
Hertrichs of Milford
06.2010 - 08.2013
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate departments.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- File away car deals.
- Helped customer cash out from the parts department.
- Learned duties for various positions and provided backup at key times.
- File away spare keys to the cars on the lot.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Make new car packets.
- Keep track of all dealer tags.
- Notify customers when their tags and registration came in.
- Answer a multi line phone system and transferred calls to the desired person.
Education
No Degree - Nursing
Delaware Technical Community College
DECertified Nursing Assistant
Sussex Technical Adult Education
Georgetown De Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Basic life support
- Compassionate communication
- Clinical documentation
- Multitasking and organization
- Active listening
- Flexibility and adaptability
- Reliable team player
Timeline
CNA/Unit Clerk
Genesis HealthCare
12.2022 - Current
CNA
Polaris Health Care
02.2022 - 04.2023
Home Health Aide
Visiting Angels Home Care
10.2017 - 02.2022
MedTech/Resident Care Partner
Enlivant
10.2017 - 08.2018
CNA
Delaware Hospice
07.2017 - 10.2017
CNA/Unit Secretary
Bayhealth Hospital
12.2013 - 07.2017
Cashier
Hertrichs of Milford
06.2010 - 08.2013
No Degree - Nursing
Delaware Technical Community College
Certified Nursing Assistant
Sussex Technical Adult Education
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