Jessica Shorb
Bear
Summary
Dynamic professional with extensive experience in education and operations, including a role as an Operations Supervisor at AMS Fulfillment. Proven skills in classroom management and effective communication, adept at fostering student engagement and enhancing learning outcomes. Recognized for adaptability and problem-solving abilities, consistently achieving operational excellence and positive student assessments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Kelly Services
Bear
03.2025 - Current
- Encouraged student participation and active learning in the classroom.
- Assisted with classroom instruction, following lesson plans and providing additional support to students.
- Modified instructional materials as needed for special education students.
- Prepared and delivered instructional materials suited to varied learning levels.
- Provided classroom instruction outlined in teacher's lesson plans.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Adapted teaching methods according to the individual needs of each student.
Snow and Ice Removal
DelDOT
Bear
11.2024 - 01.2025
- Managed snow and ice removal on roadways to ensure safe driving conditions during winter months.
- Observed outside area and entrance for safety and possible hazards, conducted ongoing inspection of sidewalks, cleared snow, ice and debris and reported serious hazards.
- Cleaned parking lots and sidewalks by picking up litter, removing snow, and treating ice to keep areas safe for customers.
Shipping and Receiving Clerk
Amazon.com Fulfillment Center
North East
10.2023 - 02.2024
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Organized deliveries by sorting and stocking receivables
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Processed returns efficiently according to company policies and procedures.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
Seasonal Employee
DNREC Fort Delaware
Delaware City
04.2023 - 06.2023
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Ensured compliance with all safety regulations within the store environment.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers to determine wants or needs.
- Prepared merchandise for purchase or rental.
Home Health Aide
JEVS Human Services
Bear
06.2014 - 09.2022
- Directed patients in prescribed exercises or in use of braces or artificial limbs.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
- Provided emotional support and companionship to patients.
- Tracked and reported clients' progress based on observations and conversations.
- Accompanied clients to doctors' offices or on other trips outside home.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
Operations Supervisor
AMS Fulfillment
New Castle
10.2020 - 01.2022
- Prepared reports on operational performance metrics and presented them to management team.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Monitored staff performance and provided feedback for improvement.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
- Coordinated logistics and resource allocation to meet project deadlines and budget constraints.
- Resolved customer complaints or answered customers' questions.
- Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
- Analyzed data related to production, distribution, quality control, inventory levels.
- Trained new employees on proper job functions and company policies and procedures.
- Facilitated team meetings to discuss operational challenges and brainstorm solutions.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2014
Skills
- Classroom management
- Lesson planning
- Student assessment
- Instructional support
- Record keeping
- Special education adaptations
- Effective communication
- Team collaboration
- Time management
- Adaptability
- Problem solving
- Critical thinking
- Conflict resolution
- Records management
- Organization and planning
- Attention to detail
- Multitasking
Certification
- CDL Permit with Air breaks
- Forklift Certified
Timeline
Substitute Teacher, K-12
Kelly Services
03.2025 - Current
Snow and Ice Removal
DelDOT
11.2024 - 01.2025
Shipping and Receiving Clerk
Amazon.com Fulfillment Center
10.2023 - 02.2024
Seasonal Employee
DNREC Fort Delaware
04.2023 - 06.2023
Operations Supervisor
AMS Fulfillment
10.2020 - 01.2022
Home Health Aide
JEVS Human Services
06.2014 - 09.2022
High School Diploma -
Penn Foster Career School
Similar Profiles
Zachary LambertZachary Lambert
Substitute Teacher at Kelly ServicesSubstitute Teacher at Kelly Services
Lydia GadsdenLydia Gadsden
Substitute Teacher at Kelly ServicesSubstitute Teacher at Kelly Services
Chequendra RobinsonChequendra Robinson
Substitute Teacher at Kelly ServicesSubstitute Teacher at Kelly Services