Jessie Guntang
Abu Dhabi,United Arab Emirates
Summary
1)Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.
2)Hardworking kitchen team member always ready to assist with diverse needs. Helps keep kitchen clean, stocked and organised for fast-paced demands. Trained in health, safety and best practices for kitchen support.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Service Crew/Cashier
Crispy Chicken
Abu Dhabi, UAE
12.2022 - 01.2024
- Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Educated customers on promotions, offers and special events to enhance product sales.
- Helped meet business needs by working extra shifts.
- Kept checkouts areas and general store clean and orderly.
- Reduced customer wait times through optimised checkout processes.
- Resolved customer complaints and answered queries about store products.
Assistant cook
Charlie Brown Restaurant
Farmers Cubao., Philippines
10.2014 - 02.2016
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
- Collaborated with kitchen team to deliver fast and accurate orders with delicious food.
- Followed kitchen opening and closing procedures when preparing cooking supplies, ingredients and workstations.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Observed health and hygiene standards to minimise food contamination.
- Used kitchen equipment as instructed and to safety protocols.
- Changed and sanitized surfaces between tasks to avoid cross-contamination.
- Increased customer satisfaction by resolving issues.
TIG welder
Sharqawi Air Distribution Systems Factory
Jeddah, KSA
05.2016 - 05.2022
Education
Gas Metal Arc Welding NC11 - Welding, Metal works.
SICAT TESDA
Santiago City Philppines 06.2014 - 08.2014
High School Diploma -
Tuao High School
Tuao South Bagabag Nueva Vizcaya 06.2003 - 03.2007
Diploma - Agricultural Technology
Nueva Vizcaya State University
Bayombong Nueva Vizcaya 06.2007 - 03.2008
Skills
- Multi-tasking
- Cash handling
- Order taking
- Complaint handling
- Food preparation mastery
- Kitchen equipment operation
- Food Hygiene
- Ingredient preparation
- Excellent communication
- Teamwork
Languages
Arabic
Beginner
English
Intermediate
Tagalog
Native
Timeline
Service Crew/Cashier
Crispy Chicken
12.2022 - 01.2024
TIG welder
Sharqawi Air Distribution Systems Factory
05.2016 - 05.2022
Assistant cook
Charlie Brown Restaurant
10.2014 - 02.2016
Gas Metal Arc Welding NC11 - Welding, Metal works.
SICAT TESDA
06.2014 - 08.2014
Diploma - Agricultural Technology
Nueva Vizcaya State University
06.2007 - 03.2008
High School Diploma -
Tuao High School
06.2003 - 03.2007
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