Ene Jennifer Obochi
Sörup
Summary
Recent CompTIA ITF+ certified, result-oriented and adaptable graduate with experience in customer service, complaint handling and problem diagnosis.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Customer Service Representative
Edeka Sven Fiedler
Kiel
03.2020 - 06.2023
- Responded to customer requests for products, services, and company information.
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer service orders promptly to increase customer satisfaction by over 10%.
Office Assistant
Shepherdsvine International School
Makurdi
06.2015 - 07.2019
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Collaborated with various departments to complete assigned tasks.
Education
M.Sc - Environmental Management
Christian Albrechts Universität Zu Kiel
Kiel 2020.10 - Current
Skills
- Report Preparation
- Microsoft Word
- Customer Relations
Timeline
M.Sc - Environmental Management
Christian Albrechts Universität Zu Kiel
2020.10 - Current
Customer Service Representative
Edeka Sven Fiedler
03.2020 - 06.2023
Office Assistant
Shepherdsvine International School
06.2015 - 07.2019
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