Driven Bachelor of Commerce candidate specializing in Finance at York University, equipped with an impressive academic record and recognized fro various scholarship awards. Adept at optimizing operational efficiency and delivering exceptional financial guidance to diverse clientele. Leverages comprehensive understanding of financial analysis and project management to drive informed decision-making processes. Experienced in cultivating long-lasting client relationships through strong consulting services. Actively seeking a specialized graduate opportunity aligning with my professional goals and aspirations.
Work History
Lobby Manager Assistant
Industrial & Commercial Bank of China
06.2023 - 08.2023
Collaborated closely with lobby manager to identify and resolve complex operational challenges, optimizing daily processes and ensuring seamless operations
Provided comprehensive financial guidance and product consulting services to clients, addressing specific needs and concerns with professionalism and expertise
Managed and enhanced clients' waiting lane system, employing protocols and leveraging technology to reduce wait times and improve overall customer satisfaction
Offered dedicated support and assistance to clients with disabilities, ensuring accessibility and inclusivity throughout business transactions
Cultivated enduring client relationships by consistently delivering exceptional consulting services, tailored financial solutions and personalized recommendations to meet clients' diverse goals
Demonstrated strong communication, negotiation and organizational skills while proactively identifying potential clients and contributing to the expansion of the customer base
Education
Honours Bachelor of Commerce - Specialization in Finance
York University
Toronto, Canada
06.2024
Skills
Financial Analysis & Planning
Strategic Planning & Project Management
Negotiation & Cross-Cultural Communication
Critical Thinking & Decision Making
Collaboration & Relationship Building
Bilingual Fluency in Mandarin & English
Volunteer Experience
Volunteer, 01/2023
Cham Shan Temple - Toronto, Canada
Delivered exceptional client reception and consulting services by offering insightful guidance and support to address visitors' needs and inquiries effectively
Coordinated with managers to analyze and resolve daily operational challenges, contributing to temple's smooth functioning and ensuring seamless experience for all visitors
Supported publicity initiatives by actively promoting activities and events to raise awareness and engagement with community members
Thrived in high-pressure environment, demonstrating resilience and maintaining composure while assisting clients in resolving concerns and problems
Timeline
Lobby Manager Assistant
Industrial & Commercial Bank of China
06.2023 - 08.2023
Honours Bachelor of Commerce - Specialization in Finance
AML Risk Consultant, Financial Crime Compliance at Industrial Commercial Bank of China (Canada)AML Risk Consultant, Financial Crime Compliance at Industrial Commercial Bank of China (Canada)
Senior Financial Institution Officer at Agricultural Bank of China Ltd, Singapore BranchSenior Financial Institution Officer at Agricultural Bank of China Ltd, Singapore Branch