Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jiawen Huang

Jiawen Huang

Berlin

Summary

  • Dependable waitress, runner and cashier successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
  • Motivated waitress, runner and cashier with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

1
1
year of professional experience

Work History

Restaurant-server

Wencheng 2
Berlin
09.2022 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.

Education

Associate of Science - Software Engineering

CODE University of Applied Science
Berlin, Germany
07.2026

Bachelor of Arts - German Studies

Dalian University of Foreign Languages
Liaoning, China
07.2014

Skills

  • High-Volume Dining
  • Table Setting Arrangements
  • Food Sales and Promotion
  • Dining Customer Service
  • Bill Computation
  • To-Go Order Preparation
  • Dining Area Maintenance
  • Price Memorization
  • Cash Handling
  • Order Accuracy
  • White Glove Service
  • Server Training
  • Warm and Friendly
  • Natural Leadership
  • Operational Efficiency and Safety
  • Menu Memorization
  • Cool Under Pressure
  • Beverage Preparation

Languages

Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Upper intermediate (B2)

Timeline

Restaurant-server

Wencheng 2
09.2022 - Current

Associate of Science - Software Engineering

CODE University of Applied Science

Bachelor of Arts - German Studies

Dalian University of Foreign Languages
Jiawen Huang