Overview
Work History
Education
Skills
Timeline
Generic
Jiayue Pan

Jiayue Pan

Frankfurt am Main

Overview

3
3
years of professional experience

Work History

Operations Assistant

DEKE Technology Co., Ltd.
03.2025 - 05.2025
  • Solved problems timely and effectively, ensuring customer satisfaction. Managed approximately 30 incoming emails per day from customers.
  • Supported marketing efforts by coordinating logistics for promotional events and product launches. Conducted weekly competitor analysis by monitoring 5+ key rivals, analyzing their product features, pricing, and customer reviews on Amazon.
  • Maintained a 99.8% accuracy rate in invoice and payment processing, safeguarding against financial discrepancies and preventing potential sales platform compliance issues that could disrupt cash flow.

Intern

Bank of Communications,Personal Financial Services Department
07.2022 - 08.2022
  • Managed a database of 1,500+ client profiles, ensuring 100% accuracy and adherence to financial regulations. Leveraged advanced Excel features to streamline the document management system, reducing retrieval times by 25%.
  • Supported the end-to-end execution of promotional campaigns for banking services. Collaborated with marketing to develop localized strategies, contributing to a 10% growth in customer acquisition.

Education

Master of Science - Management

Frankfurt School Of Finance&Management
Frankfurt Am Main, Germany
04.2001 -

Bachelor of Arts - German Language And Literature

Dalian University of Foreign Languages
04.2001 -

Skills

Microsoft Excel

Chinese: Mother tongue

Python programming

English:C1

R Language

German:B2

Timeline

Operations Assistant

DEKE Technology Co., Ltd.
03.2025 - 05.2025

Intern

Bank of Communications,Personal Financial Services Department
07.2022 - 08.2022

Master of Science - Management

Frankfurt School Of Finance&Management
04.2001 -

Bachelor of Arts - German Language And Literature

Dalian University of Foreign Languages
04.2001 -
Jiayue Pan