Jihen Bouzid

• Supported and planned IT software and SAP Business Intelligence solutions.

• Gathered, aligned, documented, and managed requirements.

• Designed and created GUI models using tools such as UML.

• Participated in meetings and customer appointments.

• Acted as the technical point of contact for customers.

• Planned, organized, and managed agile and traditional IT projects/services.

• Defined applicable methods and tools for project execution.

• Ensured adherence to budgets, schedules, and quality requirements.

• Reported directly to the project field manager.

• Assisted with project acquisition and proposal preparation.

• Familiarization with SoC architecture and methodology for estimating the power consumption of digital systems.

• Further development of dynamic power consumption models.

Facilitated the accuracy checks of power consumption data within SoC environments.

• Handling customer complaints from the automotive industry.

• Recording and documenting customer returns in an SAP database.

• Problem verification, troubleshooting, and defining necessary analysis steps.

• Preparing required documentation and reporting to customers, focusing on technical problem descriptions.

• Increased brand awareness by developing and implementing targeted marketing campaigns.
• Streamlined communication processes, leading to improved collaboration between departments.
• Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
• Boosted lead generation through the creation of engaging content for social media platforms.