Jill Julia Kohlmann
Overview
3
3
years of professional experience
Work History
Telephone Operator
Roland Assistance
05.2024 - 12.2024
- Provided accident and breakdown assistance via phone, offering clear instructions and solutions.
- Managed high-pressure calls and maintained professional communication with clients.
Au Pair
Private Family Nanny
02.2024 - 04.2024
- Cared for a 5-year-old child and assisted with light household tasks.
Private Home Tutor
ABACUS Tutoring Center
10.2023 - 02.2024
- Provided one-on-one German tutoring, focusing on improving language skills and comprehension.
Seasonal Worker (Christmas)
Bean&beluga Betriebs GmbH
11.2023 - 01.2024
- Assisted customers with ice skate rentals.
- Provided food and beverage service.
Breakfast Service Waitress
Star G Hotel Dresden
06.2023 - 10.2023
- Managed breakfast buffet, ensuring food was replenished and neatly presented.
- Provided attentive service to guests, assisting with food selection and requests.
- Maintained cleanliness in the breakfast area and supported team members.
Work and Travel
05.2022 - 05.2023
- Wool handling
- Fruit picking
- Housekeeping
Sales Assistant
Halloren Chocolate Factory
11.2022 - 01.2023
- Assisted customers, handled cash register, and packaged gifts.
Quality Management Assistant
EPL Deutschland
09.2021 - 03.2022
- Supported quality control processes by performing inspections and ensuring product standards.
- Assisted with data entry, translating documents, and customer communication.
Education
High School Diploma -
Gymnasium Dresden Cotta
Dresden, Germany07.2021
Skills
- Customer service excellence and communication
- Strong organisational skills and attention to detail
- Experience in hospitality, front desk, and customer-facing roles
- Proficient in MS Office and general computer skills
- Adaptable, quick learner, and team player
Languages
- German: Native
- English: Fluent
- Czech: Basic
- Russian: Basic
Timeline
Telephone Operator
Roland Assistance
05.2024 - 12.2024
Au Pair
Private Family Nanny
02.2024 - 04.2024
Seasonal Worker (Christmas)
Bean&beluga Betriebs GmbH
11.2023 - 01.2024
Private Home Tutor
ABACUS Tutoring Center
10.2023 - 02.2024
Breakfast Service Waitress
Star G Hotel Dresden
06.2023 - 10.2023
Sales Assistant
Halloren Chocolate Factory
11.2022 - 01.2023
Work and Travel
05.2022 - 05.2023
Quality Management Assistant
EPL Deutschland
09.2021 - 03.2022
High School Diploma -
Gymnasium Dresden Cotta
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