I know my way around a computer
Jiri Mizer
Weeze
Summary
Dynamic logistics professional with extensive experience at TANDEM Personal Partner S.R.O, excelling in shipping and receiving operations. Proven ability to enhance efficiency through effective dispatching and stock control. Strong problem-solving skills and a commitment to safety fostered a collaborative environment, achieving production goals while maintaining high-quality standards.
Overview
2025
2025
years of professional experience
1
1
Language
Work History
Logistics Team Member
Logistics Coordinator
Warehouse Worker
Factory Worker
TANDEM Personal Parter S.R.O
02.2023 - 11.2024
- Carefully packaged finished products and prepared for shipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Performed quality checks on finished products to identify and address discrepancies.
- Inspected materials before assembly to verify compliance of quality control standards.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Coached fellow workers to operate machines properly and comply with safety procedures.
- Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
- Contributed to reducing waste by implementing sustainable practices such as recycling or reusing materials when possible.
Call Center Representative
Telecom Centrum
03.2021 - 10.2022
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
Skills
Dispatching
Invoicing and shipping documentation
Shipping and receiving
Delivery scheduling
Logistics analysis
Warehouse operations
Pallet jack operation
Stock control
Shipping documentation
Supply chain operations
Warehousing processes
Load planning support
Computer-based inventory system
Software
Interests
Computers,
Swimmings
Auto vehicles
Basketball
Timeline
Factory Worker
TANDEM Personal Parter S.R.O
02.2023 - 11.2024
Call Center Representative
Telecom Centrum
03.2021 - 10.2022