Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Disclaimer
Timeline
Generic
Jishnu Appayilkunnath Sahadevan

Jishnu Appayilkunnath Sahadevan

Berlin

Summary

Knowledgeable Operations Manager with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.

Overview

4
4
years of professional experience

Work History

Operations Manager

Satlinks
09.2020 - 12.2022
  • Company Overview: SATLINKS is a media-tech company based in Kerala, India, established in 1992. It operates South India's leading entertainment network, YES TV, with six television channels and over 396 million subscribers. The company also provides high-speed FTTH internet, OTT services, landline calling, and smart home solutions across South India. SATLINKS integrates media and IT to deliver advanced digital connectivity and content services.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Assistant Operations Manager

Anvin Infosystems
08.2018 - 06.2020
  • Company Overview: Anvin Infosystems WLL is a Qatar-based IT solutions provider headquartered in Doha. Established in 1999, the company is led by a team of seasoned professionals with over 25 years of experience in top IT firms across India, the US, and Europe. Anvin specializes in delivering comprehensive digital transformation services, including ERP, CRM, mobile applications, system integration, IoT, RFID, biometric systems, and IT infrastructure solutions.
  • Improved communication within the team through regular meetings, updates, and open channels of communication.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
  • Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.
  • Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
  • Facilitated smooth transitions during periods of change by providing guidance and support to staff members affected by organizational restructuring or policy updates.
  • Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
  • Coordinated with other departments on joint projects, streamlining processes for maximum efficiency across all business units.

Education

Masters - Business Administration

University of Europe For Applied Sciences
Berlin, Germany
06-2024

Engineering - Electronics & Communication

ST Peter’s Institute of Higher Education And Research St Peter’s University
Chennai, India
04-2019

Skills

  • Effective problem resolution
  • Collaborative team management
  • Operational efficiency management
  • Customer relations
  • Process performance tracking
  • Efficiency enhancement
  • Strategic decision-making
  • Conflict resolution expertise
  • Strategic implementation
  • Team development
  • Employee supervision
  • Inventory control
  • Operational leadership
  • Project coordination

Languages

English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Malayalam
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Urdu
Advanced (C1)
Tamil
Upper intermediate (B2)

Personal Information

  • Date of Birth: 07/19/96
  • Gender: Male
  • Nationality: Indian
  • Germen Residence : Job seeker visa after Masters

Disclaimer

I hereby declare that information provided above is true to the best of my knowledge and belief.

Timeline

Operations Manager

Satlinks
09.2020 - 12.2022

Assistant Operations Manager

Anvin Infosystems
08.2018 - 06.2020

Masters - Business Administration

University of Europe For Applied Sciences

Engineering - Electronics & Communication

ST Peter’s Institute of Higher Education And Research St Peter’s University

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Jishnu Appayilkunnath Sahadevan