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JITHU DEEPAK PALACKALVAIPEL LAKSHMANAN
Jönköping
Work Preference
Summary
Engineering Management graduate from Jönköping University with 8+ years of experience in automotive sales operations, customer relationship management, logistics, and supply chain environments. Experienced in market research, warehouse operations, and cross-functional coordination in Sweden and India. Skilled at improving operational efficiency, stakeholder management, and data-driven decision-making. Seeking full-time opportunities in Supply Chain, Logistics, Procurement, Operations, Project Coordination, and Customer Success roles across Sweden.
Overview
11
11
years of professional experience
Work History
Market Research Intern
Pair AB
2025.06 - 2025.08
- Conducted market expansion research for the BENELUX region (Belgium, Netherlands, Luxembourg)
- Analysed market trends, customer segments, and competitor positioning
- Evaluated regulatory conditions and entry barriers for international expansion
- Developed strategic recommendations for market entry and positioning
- Prepared reports and presentations to support business decision-making
- Performed data analysis using Excel and secondary research sources
Warehouse Associate
Bring AB
Jönköping
2025.05 - Current
- Performed picking, packing, and order fulfilment in a high-volume warehouse environment
- Managed inventory counting, stock replenishment, and system updates
- Ensured compliance with safety procedures and operational standards
- Contributed to achieving daily productivity and performance targets
Warehouse Associate
ShelfLess
Habo
2024.11 - 2024.12
- Executed packing and sorting operations with high accuracy and efficiency
- Supported inventory handling and warehouse coordination
- Collaborated effectively within a team-driven environment
Sales Operations & Customer Success Professional– Sales & Service
Tata Motors
2019.04 - 2024.02
- Managed sales consultations for 500+ vehicle customers annually, providing guidance on vehicle selection, pricing, financing, and after-sales services while maintaining high customer satisfaction and repeat business.
- Coordinated end-to-end sales processes including test drives, financing approvals, and vehicle deliveries, ensuring smooth customer onboarding.
- Maintained long-term customer relationships and resolved service issues, contributing to customer retention and repeat business.
- Collaborated with sales, finance, and service teams to ensure seamless customer experiences and timely vehicle deliveries.
Bodyshop Service Advisor
Indus Maruti
2017.08 - 2020.02
- Coordinated repair operations and ensured timely service delivery
- Managed insurance claims, cost estimation, and customer communication
- Acted as liaison between technicians, insurers, and customers
Motor Vehicle Mechanic
Jaison Automobiles Engineering Workshop
2016.02 - 2017.05
- Performed diagnostics, maintenance, and repair of vehicles
- Assisted in engine overhauls and routine servicing
- Ensured compliance with safety and quality standards
Graduate Engineering Trainee
Hindustan Newsprint Limited
2015.07 - 2016.01
- Supported maintenance of industrial vehicles and equipment
- Participated in shutdown maintenance activities (ETP & Clarifier units)
Education
Master’s - Engineering Management
Jönköping University
08.2025
B.E. - Automobile Engineering
Anna University
11.2014
Skills
- Supply Chain & Logistics Operations
- Demand Planning & Inventory Management
- Warehouse Operations & Inventory Control
- Project Coordination & Cross-Functional Collaboration
- Process Improvement & Continuous Improvement
- Market Research & Data Analysis
- Customer Relationship Management (CRM)
- Stakeholder Communication
- Sales Pipeline Management
- Delivery Coordination
- Microsoft Excel (Pivot Tables, Reporting)
- Warehouse Management Systems (WMS)
- AutoCAD
- SolidWorks
- Creo
- Microsoft Office Suite (Word, PowerPoint)
- Microsoft Excel (Data Analysis, Pivot Tables, Reporting)
Languages
- English, Fluent
- Swedish, Basic
Projects
- Master’s Thesis, Sustainable Supply Chain Leadership – Balancing Efficiency and Environmental Responsibility, Case study in collaboration with Arla. Focus on employee perceptions and sustainability communication.
- Market Researcher – TILLIT Project, 01/01/25, 04/30/25, Sweden, Developed market entry strategy for a portable fuel container, Designed pricing and inventory strategies, Managed planning, coordination, and stakeholder communication
Personal Information
Relocation: Open to relocation across Sweden
Timeline
Market Research Intern
Pair AB
2025.06 - 2025.08
Warehouse Associate
Bring AB
2025.05 - Current
Warehouse Associate
ShelfLess
2024.11 - 2024.12
Sales Operations & Customer Success Professional– Sales & Service
Tata Motors
2019.04 - 2024.02
Bodyshop Service Advisor
Indus Maruti
2017.08 - 2020.02
Motor Vehicle Mechanic
Jaison Automobiles Engineering Workshop
2016.02 - 2017.05
Graduate Engineering Trainee
Hindustan Newsprint Limited
2015.07 - 2016.01
B.E. - Automobile Engineering
Anna University
Master’s - Engineering Management
Jönköping University