Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joaquin Romero

Sydney

Summary

*****Dynamic and detail-oriented professional with a strong background in customer service at Playa Paraiso. Proven ability to multitask and handle cash accurately while maintaining a professional appearance. Recognized for transforming guest experiences and fostering client relationships, ensuring satisfaction even under pressure. Committed to delivering exceptional service and supporting team success.****

Overview

1
1
year of professional experience

Work History

Waiter

Playa Paraiso
01.2024 - 04.2024
  • Efficiently cleared and reset tables to maintain steady guest flow and quick table turnover.
  • Responded to complaints with patience and professionalism, turning negative experiences into positive outcomes.
  • Handled payments efficiently and accurately, contributing to smooth closing procedures and error-free cashouts.
  • Supported onboarding of new waitstaff by sharing knowledge and promoting effective service techniques.

Event Worker

Napoleon
01.2023 - 05.2023
  • Collaborated with team members to bring to the customer the best experience of the service.
  • Maintained professionalism and composure under pressure, delivering results within tight timeframes.
  • Developed strong relationships with clients, understanding their needs.

Education

Bachelor of Science - Data Analysis

University Catolic of The North
Coquimbo, Chile
12-2022

Skills

  • Multitasking
  • Customer service
  • Cash handling
  • Attention to detail
  • Professional appearance
  • Memory retention

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Waiter

Playa Paraiso
01.2024 - 04.2024

Event Worker

Napoleon
01.2023 - 05.2023

Bachelor of Science - Data Analysis

University Catolic of The North

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Joaquin Romero