Joel Rhoda
Milford
Summary
Developed skills in customer service and technical precision in clinical setting, seeking to transition into new field. Experienced in providing tailored solutions and attention to detail, ensuring customer satisfaction. Ready to leverage analytical and interpersonal skills in different professional environment.
Overview
7
7
years of professional experience
Work History
Optician
Simon Eye Associates
11.2020 - Current
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Verified and updated patient records promptly to guarantee accurate prescription information.
Camp Counselor
Cortland Bible Camp
06.2018 - 08.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Independent Contractor
P&P Installations
04.2020 - 06.2020
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Education
Cortland Christian Academy
Cortland, NE06-2020
Skills
- Customer service
- Computer skills
- Insurance billing
- Insurance verification
- Retail sales
- Excellent communication
- Teamwork
- Problem-solving abilities
Timeline
Optician
Simon Eye Associates
11.2020 - Current
Independent Contractor
P&P Installations
04.2020 - 06.2020
Camp Counselor
Cortland Bible Camp
06.2018 - 08.2020
Cortland Christian Academy
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