Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joel Zavala Jimenez

Newcastle

Summary

Recent Criminal Justice graduate with a profound interest in law enforcement, seeking an internship opportunity in the Intake/Investigative Unit at the Office of Defense Services. Leveraging a background in customer service and logistics, I have cultivated strong communication and problem-solving skills essential for a role in the Criminal Justice System. Currently contributing to Amazon's operational success by collaborating with management to identify and resolve issues, demonstrating a commitment to delivering exceptional service. Thriving in fast-paced environments, I am dedicated to upholding the highest standards of professionalism, ethical conduct, and making a positive impact in the community. With a solid work ethic, a willingness to learn, and a passion for service, I am confident in my ability to contribute effectively to the Office of Defense Services' mission.

Overview

7
7
years of professional experience

Work History

Associate

Amazon
11.2021 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Used logic and imagination to analyze situations and develop intelligent solutions.
  • Defined problems to make decisions and moved forward to support quick resolution.
  • Utilized problem-solving skills to reduce or eliminate company expenses.

Crew Trainer

McDonald's
11.2017 - 11.2021
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Operated the drive-through window and sales register quickly and efficiently.
  • Maintained high standards of customer service during high-volume, fast-paced operations.

Farm Worker

Newcastle County
06.2019 - 08.2019
  • Rotated animals between grazing areas to provide enough access to food.
  • Inspected fields for crop condition and disease.
  • Planned schedule for crop rotation, plantings, and harvest.
  • Implemented cultivation process to improve efficiency and profitability.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Kept restocking tanks pH balanced for aquatic livestock.
  • Assisted farmers with feeding and watering livestock, including sheep, goats, and docks.

Education

Bachelor Of Criminal Justice - Criminal Justice

Goldey-Beacom College
Wilmington, DE
05.2023

High School Diploma -

William Penn High School
New Castle, DE
06.2019

Skills

  • Dedicated team player
  • Critical thinking
  • Organized multitasker
  • Efficient multitasking
  • Team building
  • Time management
  • Fast learner
  • Highly dependable
  • Excellent attention to detail
  • Problem solving
  • Analyzing Data

Timeline

Associate

Amazon
11.2021 - Current

Farm Worker

Newcastle County
06.2019 - 08.2019

Crew Trainer

McDonald's
11.2017 - 11.2021

Bachelor Of Criminal Justice - Criminal Justice

Goldey-Beacom College

High School Diploma -

William Penn High School
Joel Zavala Jimenez