Joelyn Miller
Newark
Summary
Motivated with experience in transaction processing and inventory management. Known for effective communication and teamwork, contributing to order accuracy and customer satisfaction in high-volume service settings.
Overview
7
7
years of professional experience
Work History
Cashier
Bjs Restaurants Inc
Newark
06.2023 - 11.2025
- Process customer transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of workstations and dining areas to enhance customer experience.
- Assist customers with menu selections and provide recommendations.
- Monitor inventory levels of supplies to ensure availability for service needs.
- Operated cash register and processed payments accurately through various methods, ensuring smooth transactions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and addressed inquiries about products and services to support informed purchasing decisions.
- Completed tasks to support team objectives.
To-Go Specialist
Applebee's Neighborhood Grill & Bar
Newark
02.2021 - 05.2023
- Prepared and packaged to-go orders for timely customer pickup.
- Ensured food quality and presentation met company standards.
- Managed cash register operations, ensuring accurate payment processing and smooth transactions.
- Collaborated with kitchen staff to ensure order accuracy and efficiency.
- Trained new team members on to-go procedures and customer service, enhancing team efficiency and customer satisfaction.
- Monitored inventory levels of to-go supplies for optimal stock management.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Operated cash register, collected payment from customers and provided change.
- Greeted customers in a friendly manner and took orders for to-go items.
- Verified order accuracy prior to packing, ensuring correct items for take-out and reducing customer complaints.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
Apparel Associate
Walmart
New Castle
03.2019 - 09.2021
- Assisted customers in selecting apparel to enhance shopping experience.
- Organized merchandise displays to maintain store presentation and accessibility.
- Collaborated with team members to ensure efficient store operations and customer service.
- Provided product knowledge to customers, enhancing their understanding of offerings.
- Supported seasonal promotions through effective visual merchandising strategies.
- Handled customer inquiries and resolved issues to promote satisfaction and loyalty.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Maintained a clean and organized work area at all times.
- Stocked shelves with newly arrived merchandise according to store guidelines.
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
- Recovered and organized stock throughout each shift to keep racks customer-ready.
Education
High School Diploma -
Christiana High School
Newark, DE06-2016
Skills
- Transaction processing
- Point of sale operations
- Cash handling
- Inventory management
- Food safety standards
- Merchandising strategy
- Order accuracy
- Team collaboration
- Product knowledge
- Effective communication
- Problem solving
- Time management
- Data entry
- Cash handling expertise
- Clear communication
- Ordering and stocking
Timeline
Cashier
Bjs Restaurants Inc
06.2023 - 11.2025
To-Go Specialist
Applebee's Neighborhood Grill & Bar
02.2021 - 05.2023
Apparel Associate
Walmart
03.2019 - 09.2021
High School Diploma -
Christiana High School