Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Timeline
Generic

John Joy

Leicester

Summary

Self-motivated HR Professional with 7 years of experience with the ability to excel in a fast-paced environment; communicate effectively at all levels; manage competing priorities and adapt readily to new challenges. Enjoy working in a multicultural and vibrant team and look forward to making a difference in a Global HR Team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sortation Associate

Amazon UK Ltd
04.2023 - Current
  • Provided guidance and oversight to new associates, conducting basic training to enhance their productivity and effectiveness
  • Managed incoming inventory efficiently, ensuring proper placement and movement as per operational requirements
  • Executed precise product picking and packing tasks in alignment with directives, contributing to seamless order processing
  • Demonstrated versatility by proficiently handling Value Added Services (VAS) whenever required, enhancing the value chain
  • Played a pivotal role in order preparation and return processing, guaranteeing accurate and timely shipments
  • Mastered sorting, scanning, and pallet stacking, optimizing warehouse operations for smoother logistics
  • Prepared and finalized customer orders for prompt and error-free deliveries, ensuring customer satisfaction
  • Leveraged advanced technology tools including scanners, computers, and handheld printers to streamline processes and enhance efficiency.

Performance Management Analyst

Dentcare Dental Lab Pvt Ltd
05.2019 - 12.2022
  • Spearheaded the development and successful implementation of a pay grading system and incentive scheme for technicians, resulting in improved motivation and job satisfaction
  • Efficiently coordinated the annual performance appraisal and increment fixation processes for manufacturing employees, ensuring fairness and consistency in compensation decisions
  • Managed and analyzed productivity metrics on an employee and department level to determine work equivalence, enhancing overall operational efficiency
  • Played a key role in developing and implementing various Management Information System (MIS) reports to monitor and improve employee efficiency, contributing to data-driven decision-making
  • Demonstrated strong conflict resolution skills by handling grievances and achieving timely settlements, promoting a harmonious work environment
  • Maintained a comprehensive skill matrix database of employees, enabling effective utilization, succession planning, and bench strength mapping to support the organization's long-term goals
  • Successfully coordinated and organized training programs and events, fostering a culture of continuous learning and enhancing employee productivity
  • Ensured meticulous document management by systematically maintaining and updating sensitive and personal employee data, maintaining data integrity and privacy
  • Conducted candidate interviews for the manufacturing division, contributing to the recruitment process by identifying and evaluating potential talents
  • Assisted in the seamless implementation of the production module in SAP, streamlining manufacturing processes and data management
  • Analyzed employee efficiency reports within ERP systems and Google Sheets, providing valuable insights to optimize workforce performance and productivity.

HR & Admin Executive

Greenmount Spices Pvt Ltd
09.2015 - 03.2019
  • Designed comprehensive compensation and benefits packages, aligning them with industry standards to attract and retain top talent while controlling costs
  • Successfully implemented robust performance review procedures, including quarterly and annual evaluations, as well as 360-degree assessments, promoting continuous improvement and development among employees
  • Developed and enforced equitable HR policies, ensuring employee comprehension and compliance, fostering a fair and transparent work environment
  • Executed effective sourcing, screening, and interviewing techniques to identify and recruit top candidates, contributing to the selection of highly qualified talent
  • Assessed training needs across the organization and orchestrated learning and development initiatives, enhancing the skill sets of all employees and improving overall performance
  • Vigilantly monitored the HR Department's budget, optimizing resource allocation to support organizational goals and financial efficiency
  • Served as the primary point of contact for labor legislation issues, maintaining compliance and mitigating legal risks
  • Proficiently managed employee grievances, resolving conflicts and ensuring a harmonious workplace environment
  • Initiated and managed referral bonus programs, encouraging employee referrals and bolstering talent acquisition efforts
  • Evaluated and recommended more effective HR technology software solutions, streamlining administrative processes and enhancing data management
  • Tracked employee retention and turnover rates, implementing strategies to improve employee retention and reduce turnover
  • Effectively oversaw the day-to-day operations of the HR department, ensuring seamless HR functions and supporting the organization's workforce needs.

Education

Master of Business Administration in HR Management -

Annamalai University
01.2018

Master of Arts in English Literature -

01.2015

Skills

  • Leadership
  • Communication
  • Problem solving
  • Emotional intelligence
  • Performance Management
  • Decision making
  • HR Development
  • Organization
  • Creativity
  • Conflict Resolution
  • Time Management
  • Teamwork
  • Change Management
  • Collaboration
  • Customer Service
  • SAP ERP
  • Data Analysis and MIS
  • Continuous Improvement
  • Risk Assessment
  • Root Cause Analysis
  • MS Office
  • Excel
  • Project Management

Certification

  • Bachelors in Library Science, 05/2021
  • Transcript: Supporting our culture of inclusion (English) Amazon 2023

Projects

Analysis of Performance Appraisals and Bonus Payments, MBA Humanism in the Novel Untouchable, MA, Literature

Timeline

Sortation Associate

Amazon UK Ltd
04.2023 - Current

Performance Management Analyst

Dentcare Dental Lab Pvt Ltd
05.2019 - 12.2022

HR & Admin Executive

Greenmount Spices Pvt Ltd
09.2015 - 03.2019

Master of Business Administration in HR Management -

Annamalai University

Master of Arts in English Literature -

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