Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
2023 Governor Execellence Award
Timeline
Generic

John Paul Cook

Wilmington

Summary

Director with 16+ years of experience in operational planning and safety management. Specializes in incident review, performance measures, and social network analysis. Successfully implements strategic initiatives that enhance workplace diversity and deliver measurable results. Demonstrates strong project management and decision-making skills, effectively coordinating resources to meet deadlines.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Vice President of Wilmington Housing Authority

Mayor's Office
04.2023 - Current
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.

Director, Delaware's Group Violence Intervention

Department Of Health and Human Services
08.2019 - Current
  • Unpacking the core violence issues through the group audit and incident review, enabling a much more focused collective effort of statewide safety
  • Manage and assess Delaware's trending 72 group and gangs, according to National Group Violence Intervention audit and problem analysis
  • Collecting and analyzing performance data on law enforcement, social service, and community moral voice components of the strategy, enhancing performance management for the strategy
  • Practitioner in understanding and analyzing the connections between violent incidents and local groups regularly
  • Performing applied social network analysis to support targeted group enforcement, selection of group members for notifications, moral engagement, and other applications
  • Supports data collection to enable formal evaluation of the violence reduction effort that ensure that State of Delaware's from the one percent of violent criminals competencies:
  • Ability to work effectively with law enforcement, USA attorney, Attorney General Office, Department of Corrections, Department of Children Youth and Families, and Group/Gang cultured community, and social service constituencies
  • These agencies have identified initial snapshots of active and violent groups currently operating in different jurisdiction, as well as their pattern of conflicts and alliances.
  • Work with Cabinet Counsel leaders to ensure optimal solutions to curve active violence specific, State of Delaware.
  • Ensure agencies resources for those individuals, families, and community partners in need of supportive services and safety.
  • Facilitate and implement measurable and outcome base strategic solutions that will ensure decrease of community-based violence.
  • Tasked to turn around low-growth operation by solidifying workflow processes, strengthening client relationships and improving communications supporting client advocacy.
  • Created and applied new business analytics and reporting tool across State of Delaware.
  • Created annual budget and developed comprehensive plan to accomplish company objectives, allocation of funding, thresholds, joint finance committee, and agencies operational plan of structure.
  • Hired and directed teams to achieve daily and long-term operations and business goals.
  • Trained and managed team of developers and discussed issues to provide resolution and apply best practices.
  • Worked closely with organizational leadership and board of directors to strategically affect operational direction.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Spearheaded innovative approaches to resource allocation and strategic planning.

Chief of Housing Stabilization

Delaware Health & Social Services
04.2018 - 08.2019
  • Integral in assisting displaced families and individuals engaged in community-based activities and services.
  • Negotiated and monitored program contracts via meetings with DHSS contracting and policy agencies.
  • Designed, implemented, and evaluated DHSS policies and procedures in accordance with federal fiscal policies.
  • Developed and facilitated focus groups with legislators, non-profits, schools, churches, and other organizations to identify and meet community needs.
  • Prepared grant requests, monitored expenditures, and maintained thresholds and allocations of community funds.
  • Promoted community integration by actively participating in multiple statewide events.
  • Developed and maintained courteous and effective working relationships.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Collaborated with team members to achieve target results.

Administrator

Service Centers
04.2013 - 04.2018
  • Recruited, trained, and hired new employees based on skills and experience to benefit Governmental organization.
  • Created and expanded programs to enhance onsite resources, to include educational, non-profit, and private organizations.
  • Assessed staff performance and provided guidance and coaching to ensure quality productivity.
  • Maintained adequate flow of information within State and throughout external partners.
  • Achieved financial objectives by anticipating requirements, submitting information for budget preparation, monitoring costs, and analyzing variances.
  • Collected, validated, and distributed information to employees.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Entered and maintained departmental records in company database.
  • Maintained customer communications and tracked records through delivery.

Senior Social Worker Case Manager

Division Of State Service Centers
01.2012 - 04.2013
  • Effectively responded to constituent concerns received by State Government Office.
  • Identified work process improvement areas and successfully created solutions.
  • Ensured compliance with federal policies were maintained.
  • Worked directly with and reported to Regional Director.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Explained medical care options to help families make informed healthcare decisions.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Maintained regular contact with clients by calling and visiting clients' homes.

Rehabilitation Specialist

Division Of Substance Abuse & Mental Health
01.2010 - 12.2012
  • Applied intensive social work treatment with diverse populations to resolve concerns of substance use and abuse, delinquency, and mental illness
  • Participated in reviews of agency programs and administrative conferences
  • Worked with educational platforms to identify youth in need of individualized assistance and measured outcomes
  • Engaged in multi-disciplinary sessions to develop agency policies and procedures
  • Executed and complied with policies regarding patient admission, care, and records to maintain standards of excellence for patients and families.
  • Assessed facility and equipment for repair and replacement needs to maintain quality of therapeutic care.
  • Evaluated and screened patients to determine needs and provide necessary support.
  • Managed operations, finances, and marketing of Statewide rehabilitation facility.

Youth Rehabilitation Counselor II

Division Of Children, Youth and Family Services
02.2006 - 01.2010
  • Department of Services for Children, Youth and Their Families, Counseled clients, and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life
  • Monitored, evaluated, and recorded client progress according to measurable goals described in treatment and care plan.
  • Identified environmental impediments to client or patient progress through interviews and review of patient records.
  • Organized support groups and/or counsel family members to assist them in understanding, dealing with, and supporting DYSCF's client or patience.
  • Collaborated with other professionals to evaluate patients' medical or physical conditions and to assess clients' needs.
  • Identified and prioritized treatment needs and formulated appropriate treatment plans.
  • Monitored client's progress throughout rehabilitation program.
  • Explained, described, and predicted behavior by studying connection between behavior and causes and identifying appropriate behavior modification strategies for individual situations.

Education

Master of Education - Clinical Mental Health Counseling

Springfield College
Boston, MA
01.2022

Bachelor of Science - Industrial and Organizational Psychology

Wilmington University
Wilmington, DE
09.2018

Skills

  • Risk evaluation and analysis
  • Verbal and written communication
  • Group leadership and development
  • Human resources expertise
  • Confidentiality and compliance
  • Records management systems
  • Corrective action planning
  • Safety compliance measures
  • Annual reporting
  • Operational records review

Certification

  • National Certified Counselor License - Eligible
  • Safety Compliance
  • Operational Records Review
  • Budgeting and Expenditures
  • Business Objective Analysis
  • Deljis Federal Cleared

Accomplishments

  • Chief Executive Officer: Housing Solutions Case Management Firm: 01-15-2019- Current
  • Group psychotherapy expert
  • DBT qualified
  • Expert Crisis intervention techniques
  • Bio-psychosocial assessments
  • Indicators of child abuse
  • Intake interviewing and assessment
  • Treatment and discharge planning
  • Public speaking ability
  • Learning disability awareness

2023 Governor Execellence Award

Community Impact and servitude to changing peoples lives, resourceful and connection to statewide resources

Timeline

Vice President of Wilmington Housing Authority

Mayor's Office
04.2023 - Current

Director, Delaware's Group Violence Intervention

Department Of Health and Human Services
08.2019 - Current

Chief of Housing Stabilization

Delaware Health & Social Services
04.2018 - 08.2019

Administrator

Service Centers
04.2013 - 04.2018

Senior Social Worker Case Manager

Division Of State Service Centers
01.2012 - 04.2013

Rehabilitation Specialist

Division Of Substance Abuse & Mental Health
01.2010 - 12.2012

Youth Rehabilitation Counselor II

Division Of Children, Youth and Family Services
02.2006 - 01.2010

Bachelor of Science - Industrial and Organizational Psychology

Wilmington University

Master of Education - Clinical Mental Health Counseling

Springfield College

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John Paul Cook