Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnita Calhoun

Clayton

Summary

Experienced healthcare professional skilled in recruiting, training, and managing employees to provide exceptional patient services. Demonstrates dependability in handling multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals. Committed to delivering personalized service and ensuring quality patient care. Builds strong and constructive relationships with healthcare staff, patients, and provider representatives. Highly organized and hardworking with excellent planning and program management abilities.

Overview

2025
2025
years of professional experience

Work History

Paraeducator

Appoquinmink School District
08.2023 - Current
  • Assist teachers and work individually with students with special needs, helping each navigate education system.
  • Deliver personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Document behaviors and implement interventions.
  • Collaborate with teachers and staff to help with classroom and workload management.

Paraeducator

Red Clay Consolidated School District, B, duPont Middle School
01.2021 - 08.2023
  • Apply appropriate strategies to educate general and special education students, including students with Autism according to State and Federal guidelines
  • Implement student interventions as identified in the IEP and /or FBA/BSP
  • Provide instructional support and assistance to individuals and small student groups
  • Develop and nurture the emotional, cognitive, and social abilities of all students
  • Support student learning by reinforcing academic skills taught by the special education teachers using a variety of instructional modifications and accommodations
  • Participate in progress monitoring and data collection regarding daily/weekly student academic and behavioral goals.

Senior Office Assistant

Christiana Care Neurosciences
01.2020 - 01.2021
  • Point of contact for Office Assistant regarding questions, concerns, and guidance with Office Assistant operations, procedures, and processes
  • Kept patients up to date on issues until resolution could be accomplished
  • Performed day end reconciliation of appointments and payments received
  • Performed daily operational duties relating to insurance verification/pre-authorization, utilizing Powerchart, Revenue Cycle, and Soarian
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
  • Assisted with onboarding of new employees.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Lead, Arrival Services Representative

Revint Solutions, Tower Health
01.2018 - 01.2019
  • Operated multiple databases to ensure data quality and efficiency: Med Host and Cerner electronic medical record
  • Directed all cross-team collaboration efforts between 5 hospitals
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Provided clear, accurate and timely communication to staff and leadership
  • Confirmed accuracy of CPT and ICD-10 diagnosis in patient's order
  • Processed timecards and payroll data
  • Managed staff schedules, accepted time off requests and found coverage for short shifts.
  • Obtained authorization via payor website and/or by phone
  • Coached team members in techniques necessary to complete job tasks.
  • Gathered information needed to complete the prior authorization and contact patients as needed to obtain additional information
  • Trained new team members by relaying information on company procedures and safety requirements.

Student Nurse Assistant

Assisi House
01.2016 - 01.2017
  • Supervised 15+ patients' vital signs such as temperature, blood pressure, pulse and respiration rates
  • Delivered direct patient care including bathing, grooming, feeding, toileting, and ambulation with accurate and timely documentation in the medical record of patients
  • Trained and informed new employees on daily task
  • Made rounds to check status of patients and reported needs or changes in condition to the appropriate nurse
  • Developed and implemented new work methods and procedures to improve existing work practices
  • Organized and prioritized contents of medical records ensuring patient's validly increasing efficiency by 10%

Nursing Student

Medical Surgical, Lankenau Hospital
  • 37 hours (2016)
  • Mental Health, Temple University Hospital – 30 hours (2016)
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
  • Reviewed charts, doctor notes and test results to gather information on patients.
  • Cleaned and treated wounds to avoid infection and provide protection.
  • Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.

Education

Bachelor of Arts - Liberal Arts

Neuman University
Aston, PA
05.2017

Associate of Science -

Delaware Technical Community College
DE
05-2025

Skills

  • Administrative Staff Supervision
  • Organizational Goal Development
  • Medical Programs Implementation
  • Health Information Systems (HIS)
  • Staff Assessments
  • Office Operations
  • Problem Identification
  • Train Employees
  • Manage Records
  • Employee Timesheet Processing
  • Establish Policies
  • Administrative Support
  • Patient Assessments
  • Vital Signs Monitoring
  • Medical Records Management
  • Patient Monitoring
  • Medical Terminology

Timeline

Paraeducator

Appoquinmink School District
08.2023 - Current

Paraeducator

Red Clay Consolidated School District, B, duPont Middle School
01.2021 - 08.2023

Senior Office Assistant

Christiana Care Neurosciences
01.2020 - 01.2021

Lead, Arrival Services Representative

Revint Solutions, Tower Health
01.2018 - 01.2019

Student Nurse Assistant

Assisi House
01.2016 - 01.2017

Nursing Student

Medical Surgical, Lankenau Hospital

Bachelor of Arts - Liberal Arts

Neuman University

Associate of Science -

Delaware Technical Community College

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Johnita Calhoun