John Leo Deepak David
Erding
Summary
Strategic and cross-functional Inhouse Consultant / Project Leader with over 14 years of IT experience and 5 years in driving international digital transformation and business process improvement initiatives. Skilled in project management methodologies and tools, coaching stakeholders, and delivering measurable results across global teams.
Overview
14
14
years of professional experience
4
4
Certification
Work History
Project Lead
Deloitte USI Consulting Services
04.2025 - 08.2025
• Cultivated a high-performance development team focused on automation, agile practices, and cross-departmental collaboration.
• Developed scalable testing frameworks and streamlined validation of complex systems, including edge devices.
• Designed and executed a strategic hiring roadmap, successfully onboarding 15+ skilled engineers to meet project and organizational growth demands.
• Led risk analysis discussions with leadership teams to guide technical decisions in fast-paced projects.
• Integrated metrics dashboards into operations to ensure real-time visibility of sprint progress and release quality.
• Championed a growth-oriented team culture, encouraging experimentation, peer mentoring, and cross-training to improve team versatility and morale.
• Led weekly knowledge-sharing sessions across agile teams to strengthen cross-functional understanding of automation, DevOps integration, and business logic.
Technical Lead - Senior Business Analyst
Carelon Global Solutions (formerly Legato Health Technologies) Domain : Health-Care
09.2019 - 03.2025
• Served as key liaison between business stakeholders and technical teams to define and deliver automation and modernization efforts.
• Directed QA strategy for system-critical modules with high user impact, applying lean and agile principles.
• Collaborated with infrastructure and automation teams to support continuous deployment pipelines.
• Embraced social coding practices, integrating peer reviews, and internal workshops for knowledge transfer.
• Initiated and governed a Center of Excellence (CoE) to standardize automation tools, reusable frameworks, and testing protocols across business units.
• Managed delivery across multiple agile squads, ensuring KPI adherence, velocity stability, and high stakeholder satisfaction.
Senior Associate - Project Analyst
Cognizant Technology Solutions
05.2011 - 09.2019
• Designed root-cause analysis methods that improved system uptime by 99.8%.
• Served as a technical escalation point and decision-maker for sprint blockers and
cross-team dependencies.
• Facilitated the transition to a test-first development culture, resulting in a 30%
reduction in early-stage defects.
• Established mentorship channels that scaled onboarding efforts for 20+ engineers.
Education
Master of Science - Computer Application
Bharathiar University
Coimbatore India01-2018
Skills
- Project Management: Led cross-border initiatives across US, UK and EU, aligning strategy with execution
- Planning and Organization: Structured complex projects with clear timelines, milestones, and resource allocation
- Decision and Change Management: Facilitated smooth transitions through stakeholder alignment and proactive risk planning Supported teams through transformation by leading training, mentoring, and process adoption
- Cross-Functional Communication: Bridged technical and business teams across departments to drive collaboration and clarity
- Business Process Optimization: Improved operational efficiency through process mapping and redesign efforts
- Agile & Scrum Methodologies: Applied agile frameworks to deliver iterative value and boost team velocity
- Project Scoping & Execution: Defined scope, objectives, and deliverables to ensure projects stayed on track and within budget
- Stakeholder Engagement & Communication: Cultivated trust with leadership and end-users through transparent updates and feedback loops
- PM Tools: Jira, Workfront, Confluence: Used modern platforms to track progress, manage tasks, and document deliverables
- BI & Reporting: PowerBI, Excel: Delivered actionable insights through custom dashboards and advanced data visualization
- Language Fluency: Fluent in English with ongoing German learning for seamless local integration
Accomplishments
• Awarded “Leadership Excellence” by senior management for driving agile culture adoption, scaling QA automation,
and enabling stakeholder confidence.
• Improved team delivery velocity by 40% by restructuring sprint planning, enhancing backlog grooming, and minimizing
blockers across QA and BA streams.
• Established a cross-functional QA & BA governance model, increasing inter-team collaboration and halving turnaround
times for issue resolution.
• Introduced shift-left testing and risk-based analysis, reducing production incidents by 50% in high-impact claims
processing modules.
• Spearheaded standardization of test practices across teams, leading to 30% improvement in quality assurance
maturity score in internal audits.
• Boosted sprint predictability by 45%, using data-driven burndown analysis and historical velocity metrics to plan
realistic commitments.
Certification
- External Certification, ITIL Foundation
- Learntube.ai, Certification on Project Management
- External Certification, Certification on Managed Healthcare & Insurance
- LearnTube.ai, Certification on Business Analyst
Timeline
Project Lead
Deloitte USI Consulting Services
04.2025 - 08.2025
Technical Lead - Senior Business Analyst
Carelon Global Solutions (formerly Legato Health Technologies) Domain : Health-Care
09.2019 - 03.2025
Senior Associate - Project Analyst
Cognizant Technology Solutions
05.2011 - 09.2019
Master of Science - Computer Application
Bharathiar University
Additional Information
- I hold a valid German Opportunity Card Visa (Chancenkarte) and do not require any work sponsorship.
- I am available to start immediately and am fully committed to contributing to your ongoing transformation.