Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

John Steven Dorn

Stadtallendorf

Summary

Dynamic HR Services Specialist with a proven track record at Job AG, excelling in workflow management and staff training. Enhanced team performance through effective feedback and scheduling, while delivering exceptional customer service. Skilled in data processing, I consistently identified improvement areas, driving operational efficiency and fostering a collaborative work environment.

Overview

6
6
years of professional experience

Work History

HR Services Specialist

Job AG
08.2025 - 07.2027
  • Met with customers to discuss service needs and offer available solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Monitored service staff performance and provided feedback for improvement.
  • Analyzed service reports to identify areas of improvement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Machine Operator

Ferrero GmbH
01.2024 - 10.2024
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Automotive Transfer Specialist

Audi Brass
08.2021 - 04.2024
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Matched purchase orders with invoices and recorded necessary information.
  • Streamlined daily reporting information entry for efficient record keeping purposes.

Education

Apprenticeship in Human Resources Services - Human Resources

Theodor-Heuss-Schule
Offenbach, Germany
07-2027

Associate of Applied Science - Economics And Administration

BSK
Kirchhain, Germany
08-2021

High School Diploma -

Georg Büchner School
Stadtallendorf, Germany
07-2018

Skills

  • Workflow management
  • Data processing
  • Sales expertise
  • Staff education and training
  • Account management
  • Customer service
  • Excellent communication
  • Sales support

Languages

German mother tongue
English C2

Timeline

HR Services Specialist

Job AG
08.2025 - 07.2027

Machine Operator

Ferrero GmbH
01.2024 - 10.2024

Automotive Transfer Specialist

Audi Brass
08.2021 - 04.2024

Apprenticeship in Human Resources Services - Human Resources

Theodor-Heuss-Schule

Associate of Applied Science - Economics And Administration

BSK

High School Diploma -

Georg Büchner School
John Steven Dorn