Jonathan Baulch

Successfully manage BMW vehicle sales to members of the US Military stationed in Europe, specialising in duty-free purchases and overseas delivery.

Working directly with BMW AG we order vehicles from the manufacturer according to our clients wants and needs. We assist with finding suitable financing and manage customer expectations regarding production schedules, updates from the factory and German Zoll for when it comes time to register the vehicle.

I organize and attend sales and promotional events on US Military bases, help to build brand awareness and engage directly with the US Military community. I plan my own marketing strategies via social media platforms to drive engagement and generate leads. Building strong relationships with US Military personnel and their families, ensuring seamless transactions through in-depth knowledge of military programs and vehicle options.

Sale of used vehicles to members of the US Military stationed in Europe.

Marketing of inventory via Facebook, managing my Facebook page and utilizing other social media platforms. Attended weekly “newcomers” briefings on base for military members and their families which is a fantastic way of promoting what we had to offer.

Worked closely with on base finance institutions to facilitate affordable finance for our clients. Managed customer expectations and was also involved in the buying of stock. I assisted my customers with information on customs clearance and vehicle registration. I was part of a team that increased sales on a yearly basis and our customer satisfaction results were amazing.

Sale of brand new BMW and MINI to US Military stationed in Europe.

We worked directly alongside BMW AG to order bespoke vehicles on behalf of our customers. General marketing of or programs via numerous social media platforms and company website.

I worked numerous on base events to help build our product awareness and also build a good reputation with our customer base.

This was a new sales location for the company, so I assisted with creating new contacts with on base finance institutions, USO nonprofit organization and other on base marketing opportunities. We achieved quick repeat and referral business and also achieved the first company sales target in 2021.

The sale of brand new Volvo to US Military personnel stationed in Ramstein (NATO headquarters) and diplomats from various embassies.

Ramstein Air Base is the largest US Military base outside of the US and boasts a 30,000 plus population. Managed all administrative tasks, including processing sales contracts, coordinating financing, and maintaining customer records. Provided personal consultations to meet customers unique needs including tax free benefits and the export process back to the US.

Coordination of factory deliveries in Sweden and other European locations. Numerous sales and product training programs held in various European cities.

Accepted an offer from Volvo to open a new sales location in Iceland.

We secured a sales facility just outside of the Naval Air Station in Keflavik and first “educated” our potential customer base on the features and benefits our program had to offer.

In addition to military sales, the Diplomatic program was also available. We set up a working relationship with the largest vehicle importer in Iceland (Brimborg) and built a strong relationship with the Swedish Embassy. We achieved an excellent referral business, strong customer reviews and good sales in what was a slightly challenging sale’s environment.

We expanded into Italy and opened in new sales office in Aviano. The sale of brand new Volvo to US Air Force was our main priority.

As this was a new venture, I initiated contacts with the on base finance institutions, and also got involved with on base sponsorship.

We became quickly well known in our community for reliable and effective service. Repeat and referral business was very good and yearly targets were achieved by the second year.

Sales of brand new Volvo to our customer base of US Military and their families.

Vehicles were ordered directly from the factory on behalf of the customer and we arranged financing and delivery options either at the factory in Sweden or straight to the US.

This is where I quickly learned my appreciation for the brand. Multiple sales and product development in Sweden which assisted with a strong sales and repeat business.