Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jonathan Corke

Director Of Sales And Patient Services
Berlin

Summary

Results-driven Sales Director with over 10 years of management experience and a proven track record in scaling high-performing teams to achieve exceptional results in digital healthcare. Skilled in sales management, team mentorship, and executing digital strategies within start-ups. Bilingual in English and German, with a strong focus on driving conversion rates and enhancing customer satisfaction. Committed to maximising sales growth and fostering a results-oriented culture through effective leadership and collaboration.

Overview

15
15
years of professional experience
8
8
years of post-secondary education
2
2
Languages

Work History

Senior Team Lead

Elithair
04.2025 - Current
  • Top-tier consultation-to-close conversion rates through direct patient engagement reaching a 19% Call-to-Close conversion rate in first month
  • Established clear conversion and performance benchmarks aligned with patient care standards and clinic revenue goals
  • Identified skill gaps and introduced targeted training to refine sales and clinical knowledge
  • Enhanced performance by implementing structured communication protocols and regular performance reviews, enhancing team collaboration, and results
  • Conducted in-depth evaluations of sales consultants, delivering constructive feedback, and personalized coaching to improve consultation outcomes
  • Engaged in recruiting high-performing consultants, strengthening the team's skill set, and capacity for sustainable growth

Director of Sales and Patient Services

Qunomedical
10.2022 - 9 2024
  • Led B2C and B2B2C sales processes with a high-performing team of 32, achieving over a 100% increase in sales performance and reducing patient cancellations by over 50%
  • Developed and executed annual sales plans, identifying key targets and strategies for growth
  • Oversaw entire customer journey, enhancing service delivery from lead generation to post-treatment follow-up
  • Conducted performance analysis using Salesforce and Tableau, providing actionable insights for strategic improvements
  • Collaborated with C-level executives to align sales initiatives with company objectives
  • Built and scaled international sales team, fostering cross-department collaboration with Marketing, CRM, and Finance
  • Maintained strong relationships with partner clinics and hospitals through tailored communication strategies
  • Engaged in quoting and negotiation for patient quotes, balancing competitive pricing with profitability
  • Designed career progression frameworks to support team development and performance
  • Developed dynamic variable salary and commission plans incetivising high performance
  • Streamlined hiring processes to attract, filter, and retain top talent
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Reported directly to CEO

Team Lead - International Sales

PlusDental
04.2021 - 09.2022
  • Successfully managed 10 Sales and 3 Operations Agents
  • Built and grew International Sales Team
  • Increased 7 day conversion, Quote to Booking, from 21% to 45%
  • Fine-tuned sales journey and CRM systems
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities

Patient Care Adviser Team Lead

Medbelle
04.2018 - 03.2021

Care Coordinator Manager (Interim)

Hfh Healthcare
08.2017 - 03.2018

Critical Care Registered Nurse

Royal North Shore Hospital
01.2011 - 07.2017

Education

Master in Applied Management -

University of Newcastle
Newcastle, Australia
01.2019 - 12.2022

Bachelor of Nursing - undefined

University of Technology Sydney
Sydney, Australia
01.2011 - 12.2014

Skills

Digital Healthcare Leadership

B2B and B2C Sales Proficiency

Strategic Relationship Management

High-Impact Team Leadership

Sales Enablement Excellence

References

Available upon request

Timeline

Senior Team Lead

Elithair
04.2025 - Current

Director of Sales and Patient Services

Qunomedical
10.2022 - 9 2024

Team Lead - International Sales

PlusDental
04.2021 - 09.2022

Master in Applied Management -

University of Newcastle
01.2019 - 12.2022

Patient Care Adviser Team Lead

Medbelle
04.2018 - 03.2021

Care Coordinator Manager (Interim)

Hfh Healthcare
08.2017 - 03.2018

Critical Care Registered Nurse

Royal North Shore Hospital
01.2011 - 07.2017

Bachelor of Nursing - undefined

University of Technology Sydney
01.2011 - 12.2014

Similar Profiles

CREATE PROFILE
Jonathan CorkeDirector Of Sales And Patient Services