Jonathan Velasquez-Lopez
Lewes
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality.
Experienced with public safety and law enforcement procedures, focusing on maintaining order and protecting citizens. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.
Overview
14
14
years of professional experience
Work History
Overnight Stocker
BJ's Wholesale
07.2025 - Current
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in unloading shipments and organizing inventory in designated locations.
- Monitored product expiration dates to ensure freshness and compliance with safety standards.
- Collaborated with team members to optimize stock placement for customer accessibility.
Assistant Manager
Panera Bread
05.2012 - 07.2025
- Led team in daily operations, ensuring compliance with food safety and quality standards.
- Developed training programs for new staff, enhancing onboarding experience and operational efficiency.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Coordinated scheduling to ensure adequate staffing during peak hours, improving customer service response times.
Police Officer
City of Dover, DE
10.2022 - 05.2023
- Conducted thorough investigations into criminal activities and incidents, ensuring adherence to legal protocols.
- Engaged with community members to build trust and improve public relations, fostering a collaborative environment.
- Enforced traffic laws, resulting in enhanced roadway safety and reduced violations within jurisdiction.
- Collaborated with local agencies to coordinate responses during emergencies, optimizing resource allocation and efficiency.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
Education
Associate of Science - Criminal Justice
Delaware Technical Community College
DE12-2020
Council On Police Training - COPT
Dover Police Academy
Dover, DE03-2023
Skills
- Safety awareness
- Team leadership
- Decision-making
- Problem-solving
- Report writing
- Integrity and honesty
- Relationship building and management
- Conflict de-escalation
Languages
Spanish
Native or Bilingual
Timeline
Overnight Stocker
BJ's Wholesale
07.2025 - Current
Police Officer
City of Dover, DE
10.2022 - 05.2023
Assistant Manager
Panera Bread
05.2012 - 07.2025
Associate of Science - Criminal Justice
Delaware Technical Community College
Council On Police Training - COPT
Dover Police Academy