Josch Schuck

Working Student – Long-Term Care Insurance (ERGO Group)
As a working student in ERGO’s Health care insurance department, you will support the team by processing various customer inquiries and policy documents. Your tasks include handling written correspondence related to care insurance matters, updating customer information, and assisting with claim related documentation. You will also communicate with customers by phone to provide information, clarify questions, and ensure smooth case handling. This role offers hands-on experience in insurance operations and customer service within the health care sector.

• Coordinated daily operations to enhance team efficiency and workflow management.
• Assisted in maintaining inventory accuracy through regular audits and updates.
• Streamlined processing tasks, reducing turnaround times for customer orders.