Joscha Kern

• Planned, designed, and scheduled phases for large projects.
• Researched and installed web server and development software.
• Developed and maintained web applications following specifications provided.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Translated work orders and blueprints into machining parameters and plans.
• Used ticketing systems to manage and process support actions and requests.
• Gained in-depth understanding of company products, systems and policies to give customers expert support.
• Exceeded performance targets consistently by maintaining strong call control and calm in stressful situations.
• Provided training for clients on automated systems and complied with all safety rules and regulations.
• Collaborated with team to determine application requirement specifications.
• Designed custom automation Software in c#.

• PLC programming and commissioning of cutting machines.
• Translated work orders and blueprints into machining parameters and plans.
• Created precision CNC projects for clients in Steel industry.
• Checked completed programs by running simulations and tests while preparing geometric layout of designs using task-specific software.
• Provided training for clients on automated systems and complied with all safety rules and regulations.
• Inspected finished products to verify compliance with production tolerances.
• Developed and implemented safety protocols for programing and using CNC tools.

• Used diagnostic tools to determine repair plans.
• Teaches customers how to use their products.
• Write service reports after every appointment.
• Dismantled machines and equipment to remove defective parts.
• Repaired and maintained wide range of small and large appliances successfully.
• Tested parts and components to confirm adherence to manufacturer specifications.
• Inspected and tested, repaired and refurbished products for proper operation.
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3.5 years dual apprenticeship as a mechatronics engineer