Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Josefine Florie Falk

Josefine Florie Falk

Berlin

Summary

Experienced in luxury hospitality, sales, and interior architecture. Passionate about delivering exceptional guest experiences, managing VIP clients, and promoting premium brands through storytelling and product knowledge. Multilingual communicator with a collaborative approach, attention to detail, and genuine love for hospitality in high-end, international settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Host & Brand Ambassador Part-time Working Student

Moet Hennessy Deutschland GmbH
10.2023 - 07.2025

Served as brand ambassador and host at the first Moët et Chandon Bar in KaDeWe Berlin, directly operated by Moët Hennessy. Delivered premium experiences with Moët & Chandon Champagne and guided guests through tasting notes and brand heritage. Managed VIP service, reservations, and upselling, ensuring luxury standards while educating customers on product range, pairing suggestions, and the prestige of Moët & Chandon.

Intern

Francesc Rifé Studio
09.2024 - 11.2024

Contributed to design development for residential, hospitality, and commercial projects. Assisted with concept creation, technical drawings, and client presentations. Supported material selection, finishes, and 3D modeling. Collaborated closely with senior designers to deliver refined, minimalist interiors aligned with the studio’s design philosophy and high aesthetic standards.

Customer Relation Specialist

Louis Yachting
04.2023 - 09.2023


Managed client relations for luxury yacht services, ensuring seamless bookings and personalized itineraries. Handled VIP requests with discretion and efficiency. Advised on yacht features, destinations, and amenities. Delivered premium service, strengthening client loyalty while representing Louis Yachting’s commitment to excellence, luxury standards, and bespoke maritime experiences.


Sales Assistant

FRD ESTATE GMBH
01.2020 - 01.2023

Assisted with client calls and scheduled meetings for property viewings. Supported agents in preparing listings and documents. Maintained client records and followed up on inquiries. Helped ensure smooth, professional communication and service throughout the sales process to enhance customer satisfaction and drive successful transactions.

Education

High School Diploma -

Paul-Natorp Gymnasium
01.2021

Bachelor of Arts - Interior Architecture

Berlin International University of Applied Sciences
07.2025

Skills

  • Customer service
  • Team collaboration
  • Table assignment coordination
  • Up-selling techniques
  • Foreign language skills
  • Customer engagement
  • Design Thinking & Concept Development
  • Time management
  • Attention to detail

Certification

French: DELF B2 Certificate


Moët & Chandon Champagne Training Certificate

Languages

Spanish
Upper intermediate (B2)
English
Advanced (C1)
German
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Italian
Intermediate (B1)

Timeline

Intern

Francesc Rifé Studio
09.2024 - 11.2024

Host & Brand Ambassador Part-time Working Student

Moet Hennessy Deutschland GmbH
10.2023 - 07.2025

Customer Relation Specialist

Louis Yachting
04.2023 - 09.2023

Sales Assistant

FRD ESTATE GMBH
01.2020 - 01.2023

Bachelor of Arts - Interior Architecture

Berlin International University of Applied Sciences

High School Diploma -

Paul-Natorp Gymnasium
Josefine Florie Falk