Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic
Josefine Heim

Josefine Heim

Berlin

Summary

Passionate and reliable "on and offline" sales representative of 7 years, dedicated to increasing company revenue and preserving customer relations.

Overview

7
7
years of professional experience

Work History

Managing Director

Cluver Store
12.2023 - 08.2024
  • Writing a business plan Website
  • Creation Managing
  • Product research
  • Product photos
  • Marketing task
  • Social Media Accounting
  • Marketing the website Invoice creation Lead generation

Business & Sales Development

Sensorfact
11.2021 - 12.2023
  • Customer Relationships Management (CRM)
  • 2B Inbound & Outbound campaigns ( 60 – 90 calls per day)
  • Acquisition of Warm & Cold customers
  • Networking Lead generation Organization
  • Building relationships with costumers
  • CRM Managing Leads Complaint Management
  • Specialized in Service software's : Hubspot, Pipedrive, Aircall, Talkdesk
  • Training new employees

Head of Marketing

Sample030
10.2020 - 11.2021
  • Set foundation to marketing division 'Sample030'
  • Website creation
  • Social media coverage & Market research
  • Customer Relationship Management (CRM)
  • Target Group analysis forming new and sustainable Customer relations
  • Financial Accounting: Responsible for projecting and maintaining liquidity of brand 'Sample030', E.g: revenue 'Drop 1' : 800€ (2019) - 'Drop 2' : 21,000€ (2020) - 'Drop 3' : Projected 100,000 € (Current)

Management Assistent for Dialogue Marketing

Opel Kadea Dealership
10.2017 - 10.2020
  • Customer Relationship Management (CRM)
  • Inbound & Outbound campaigns (60 - 90 calls per day)
  • Acquisition of Warm & Cold customers
  • Managing Leads
  • Complaint Management
  • Personalized 'in-store' Customer Service, Administration & Billable
  • Specialized in Service softwares: Carloo, CRM, Carloop, Hands - on Sales Representative
  • Creating personal offers for prospective clients
  • Financial Accounting for Opel - Berlin
  • Debit and Credit evaluation (Liquidity Ratios)
  • Creating employee Salary slips

Management Assistance in Retail

Bijuu Brigitte
09.2017 - 10.2017
  • Sales of products

Personal Assistant to Management

Charite
06.2017 - 07.2017
  • Interning as Assistant to the management of University of Medicine, Inbound calls, Event planning, Accompanying and providing aid for Students of Charite

Dental Assitant

Charite
03.2017 - 04.2017
  • Internship, Assistant to dentist during daily operations, Including administrative work, and patient guidance

Education

MSA -

OSZ Bürowirtschafft 2
07.2017

Highschool -

OSZ Bürowirtschafft 1
07.2016

Middle School -

Georg-von-Giesche-Schule
07.2015

Middle School -

Erich Kästner Oberschule
01.2014

Middle School -

Paul - Natorp - Gymnasium
11.2013

Skills

  • Microsoft Excel
  • Time Management
  • Leadership Skills
  • Fast Learner
  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Customer Service
  • Microsoft Office
  • Communication Skills
  • Direct Sales
  • Marketing and Sales
  • Project Management

Languages

German
English

Hobbies and Interests

  • Kickboxing
  • Cooking
  • In-design
  • Music (performing and creating)
  • Travelling

Timeline

Managing Director

Cluver Store
12.2023 - 08.2024

Business & Sales Development

Sensorfact
11.2021 - 12.2023

Head of Marketing

Sample030
10.2020 - 11.2021

Management Assistent for Dialogue Marketing

Opel Kadea Dealership
10.2017 - 10.2020

Management Assistance in Retail

Bijuu Brigitte
09.2017 - 10.2017

Personal Assistant to Management

Charite
06.2017 - 07.2017

Dental Assitant

Charite
03.2017 - 04.2017

MSA -

OSZ Bürowirtschafft 2

Highschool -

OSZ Bürowirtschafft 1

Middle School -

Georg-von-Giesche-Schule

Middle School -

Erich Kästner Oberschule

Middle School -

Paul - Natorp - Gymnasium

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Josefine Heim