Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Performed ADL's, administered medications, companionship, prepared meals, housekeeping, transportation, errands and shopping.
In charge of triage, assigned patient's to the nurses. Managed the pediatric and adult unit in the ER, which consisted of overseeing the care of the patients' admissions, discharges, transportation, and ensuring that they received top-notch care. Interacting with physicians and charge nurses to coordinate care. Administered medications, took vitals, and provided postmortem care. I dealt with family complaints, making sure their needs were met, and that they were satisfied.
REFERENCES FURNISHED UPON REQUEST