Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Josephine Almario

Summary

Detail-oriented professional with a passion for design and creativity, skilled in customer care and successful in achieving sales goals while maintaining high levels of customer satisfaction. Consistently accurate in counts and balances. Hardworking, trustworthy, and punctual team member dedicated to delivering a friendly demeanor and providing outstanding customer experiences.

Overview

22
22
years of professional experience

Work History

Financial Services Representative Senior

Global Credit Union
06.2024 - 02.2025
  • Coordinated and led monthly morale meetings to enhance team engagement and workplace culture.
  • Authorized checks and wire transfers of $25K and above, ensuring compliance with internal policies.
  • Approved savings and checking account applications with attention to accuracy and regulatory standards.
  • Managed ATM cash orders to ensure appropriate branch cash flow and availability.
  • Delivered prompt, courteous service to members, aligned with organizational values
  • Built relationships through in-person engagement, outbound calls, and product referrals
  • Balanced ATM reports and submitted documentation via DocuSign.
  • Applied product knowledge to recommend financial solutions and improve member well-being
  • Accurately processed transactions and service requests in line with performance standards
  • Onboarded new members to include other Financial Services Representatives and Managers
  • Drove branch promotions and community events to drive engagement
  • Collaborated across teams to ensure seamless service delivery

Financial Services Representative I

Global Credit Union
05.2021 - 06.2024
  • Delivered prompt, courteous service to members, aligned with organizational values
  • Built relationships through in-person engagement, outbound calls, and product referrals
  • Applied product knowledge to recommend financial solutions and improve member well-being
  • Accurately processed transactions and service requests in line with performance standards
  • Onboarded new members to include other Financial Services Representatives and Managers
  • Drove branch promotions and community events to drive engagement
  • Collaborated across teams to ensure seamless service delivery

Child and Youth Program Assistant

Child Development Center
05.2020 - 06.2021

● Facilitated cognitive development of young children and infants

● Ensured safety of children through establishment of safety practices

● Executed accountability of children through applicable forms and procedures

● Implemented behavior modification techniques to correct negative patterns

● Established and developed age-appropriate activities

● Organized and conducted team-building activities

● Perform required child and youth care and development courses

Teller/Customer Service Representative

Defense Commissary Agency
04.2017 - 01.2020

● Provided high-level customer service through friendly approach, strong professionalism and timely assistance

● Performed/executed customer transactions for cash, checks, and cards

● Completed accurate, high-volume money counts via both manual and machine-driven approaches

● Balanced customer cash and checks

● Prepared change orders and issued daily change funds to cash register operators

● Maintained records of overage and shortages, prepared deposit slips and cash drawers daily

● Provide oversight over Sales Store Checkers' responsibilities, to include transactions, training, and customer discrepancies

Sales Store Checker

Defense Commissary Agency
01.2017 - 04.2017

● Provided high-level customer service through friendly approach, strong professionalism, and timely assistance with customer transactions

● Completed accurate, high-volume money counts via both manual and machine-driven approaches

● Processed POS transactions, including checks, cash, and credit purchases or refunds

● Performed daily balance of registers and cash cage

● Verified patron Identification cards/documents to ensure authorized entry to purchase merchandise

● Monitored self-checkout systems and provided assistance or intervention where required

Sales Store Checker

Defense Commissary Agency
01.2015 - 11.2016

● Provided high-level customer service through friendly approach, strong professionalism, and timely assistance with customer transactions

● Completed accurate, high-volume money counts via both manual and machine-driven approaches

● Processed POS transactions, including checks, cash, and credit purchases or refunds

● Performed daily balance of registers and cash cage

● Verified patron Identification cards/documents to ensure authorized entry to purchase merchandise

● Monitored self-checkout systems and provided assistance or intervention where required

Sales Associate

AAFES
03.2013 - 08.2015

● Performed/executed customer transactions involving cash, checks, and money orders

● Performed daily balance of registers and cash cage

● Delivered high-level assistance by locating products and checking store system for merchandise at other sites

● Performed inventory control, such as counting and stocking merchandise

● Greeted customers and directed them to requested products

● Prepared merchandise for sales floor by pricing or tagging.

● Maintained organized, presentable merchandise to drive continuous sales


Macy's - Sales Associate/Vendor Specialist

Macy's
11.2002 - 03.2013

● Performed/executed customer transactions for cash, checks, and cards

● Performed daily balance of registers and total sales

● Processed customer credit card account applications and payments

● Promoted sales by developing in-store displays of merchandise, offering purchase suggestions based on customer needs and desires, and creating customer clientele list

● Delivered high level of assistance by locating products and checking

store system for merchandise at other sites

● Evaluated inventory needs, optimizing strategies to meet customer demands

● Completed accurate, high-volume money counts via both manual and machine-driven approaches

● Promoted products or services to each customer

● Provided personalized shopping assistance to clients, enhancing customer satisfaction and driving sales


Education

High School Diploma -

Our Lady Of Perpetual Help Institute
Bulacan, Philippines
04-1991

Skills

  • Creative eye for balanced design and color
  • Strong customer service and sales support
  • Accurate cash handling and POS operation
  • Detail-oriented with strong organization
  • Quick learner and hands-on worker
  • Team player with positive attitude

Interests

  • Interior design and decorating
  • Fashion
  • Cooking and baking

Timeline

Financial Services Representative Senior

Global Credit Union
06.2024 - 02.2025

Financial Services Representative I

Global Credit Union
05.2021 - 06.2024

Child and Youth Program Assistant

Child Development Center
05.2020 - 06.2021

Teller/Customer Service Representative

Defense Commissary Agency
04.2017 - 01.2020

Sales Store Checker

Defense Commissary Agency
01.2017 - 04.2017

Sales Store Checker

Defense Commissary Agency
01.2015 - 11.2016

Sales Associate

AAFES
03.2013 - 08.2015

Macy's - Sales Associate/Vendor Specialist

Macy's
11.2002 - 03.2013

High School Diploma -

Our Lady Of Perpetual Help Institute
Josephine Almario