Josh Loyd
Berlin
Summary
Proven client success advocate and team collaborator, possessing strong problem-solving abilities, flexibility to handle changing and seasonal work environments, and excellent communication skills.
Nationality: American/ DEU Visa type D
Overview
19
19
years of professional experience
Work History
Executive Specialist
Federal Emergency Management Agency, FEMA
06.2024 - 03.2025
- Managed executive team meeting schedules, expense reporting in SAP, and drafted official disaster declaration correspondence and policy memos.
Data Associate
Pratt Institute
04.2024 - 03.2025
- Managed donor records and team email inbox; uploaded financial documents in Raiser's Edge.
Applications Assistant
DAAD
11.2023 - 01.2024
- Created review portfolios using Excel, Adobe, and Outlook for 200 German study abroad grant applicants.
Donor Services Coordinator
The Trevor Project
08.2022 - 07.2023
- Advised individual and community group donors; monitored internal and social media partner donation sites
- Compiled and produced weekly donation reports for the development team; Salesforce, Classy, Mailchimp.
Administrative Assistant
Robert Half International
07.2019 - 08.2022
- Managed American Field Service activity funds for 100+ exchange students and volunteers
- Maintained student academic records; edited case documents and student manuals for law school clinics.
Visitor Services Associate
The National September 11th Memorial and Museum
05.2019 - 05.2020
- Conducted ticket sales and tour bookings in Galaxy software; facilitated VIP and Armed Services members entry.
Administrative Assistant
One River School of Art + Design
04.2018 - 03.2019
- Exceeded pre-opening enrollment goals for 2 new locations and maintained student and payment records for 6 art school locations.
Student Advisor
Columbia University
01.2017 - 08.2017
- Advised for 200+ current students and new applicants to fulfill enrollment and ensure J-1 visa retention
- Managed enrollment pipelines for 4 non-degree programs; handled applicant inquiries by phone, email, and in person.
Visitor Services Assistant
Whitney Museum of American Art
04.2015 - 12.2016
- Conducted ticket and membership sales; maintained donor records; provided exhibit and facility information.
Admissions Coordinator
Alliance Manchester Business, School
11.2012 - 08.2013
- Managed undergraduate application processing and follow-up notifications for prospective students
- Organized group mailings for admitted student materials; maintained student and employee database records.
Admissions Recruiter
Fordham Gabelli School of Business
11.2005 - 11.2009
- Managed applications processing, advising, and outreach for 1000+ online submissions per semester
- Coordinated advising for 400+ students; led weekly workshops and presented program information at global MBA fairs.
Education
Master of Arts - Medieval Studies
University of Manchester
Manchester, UK11.2011
Bachelor of Arts - Theology
Fordham University
New York, NY06.2008
Skills
- Customer engagement
- Raiser's Edge
- Professional guidance
- SAP
- Microsoft 365
- Sales experience
- SalesforceCom
- Google Workspace
- Critical thinking
- Academic counseling
- Time management
Languages
English
German
Timeline
Executive Specialist
Federal Emergency Management Agency, FEMA
06.2024 - 03.2025
Data Associate
Pratt Institute
04.2024 - 03.2025
Applications Assistant
DAAD
11.2023 - 01.2024
Donor Services Coordinator
The Trevor Project
08.2022 - 07.2023
Administrative Assistant
Robert Half International
07.2019 - 08.2022
Visitor Services Associate
The National September 11th Memorial and Museum
05.2019 - 05.2020
Administrative Assistant
One River School of Art + Design
04.2018 - 03.2019
Student Advisor
Columbia University
01.2017 - 08.2017
Visitor Services Assistant
Whitney Museum of American Art
04.2015 - 12.2016
Admissions Coordinator
Alliance Manchester Business, School
11.2012 - 08.2013
Admissions Recruiter
Fordham Gabelli School of Business
11.2005 - 11.2009
Master of Arts - Medieval Studies
University of Manchester
Bachelor of Arts - Theology
Fordham University
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