Summary
Overview
Work History
Education
Skills
Awards & Recognition
Security Clearance
Timeline
Generic

Joshua Griego

Landstuhl

Summary

Dedicated U.S. Air Force Non-Commissioned Officer with over 13 years of experience in network infrastructure and IT operations, including four years leading tactical network operations at a Joint Network Operating Center. Skilled in Cisco routing and switching, Cisco Unity Call Manager, VoIP, and satellite communications, with a proven record of troubleshooting and resolving complex issues in global environments. Recognized with a Joint Service Commendation Medal for technical excellence and leadership and trusted with a Top Secret/SCI clearance. Brings a strong blend of technical expertise, cybersecurity knowledge, and team leadership, ready to deliver mission-focused results as a Network Operations Center (NOC) Cyber Lead.

Overview

8
8
years of professional experience

Work History

NCOIC, Tactical Network Operations

USAF
10.2024 - Current
  • Managed 14 members in the sustainment, tactical & deployable infrastructure kits, supporting over 12K customers across the European theater.
  • Mentored and trained team on network deployment, implementation, and operations in austere environments.
  • Diagnosed and executed resolution for tactical network outages and server issues, keeping downtime to less than 30 minutes.

Shift Team Lead, Network Operations Center

USAF
08.2017 - 09.2024
  • Led two operational shifts in network operations at the Joint Network Operating Center, ensuring 24/7 mission readiness for global communications.
  • Troubleshot and resolved complex network, satellite hub, and VoIP issues for over 800 distant-end users across four theaters of operation.
  • Supervised and mentored 16 personnel on tactical and enterprise-level network operations, improving team troubleshooting efficiency by 25%.

Education

Associate of Science -

College of Southern Nevada
Las Vegas, Nevada
01-2010

Associate of Applied Science - Electronics Systems

Community College of The Air Force
Maxwell AFB, Montgomery, Alabama
01-2016

CompTIA Sec+, Net+, CCNA

Skills

  • Network Systems & Operations
  • Cisco Routing & Switching
  • Cisco Unity Call Manager
  • VoIP & Satellite Communications
  • Tactical Network Operations
  • Cybersecurity Practices
  • Leadership & Training
  • Troubleshooting & Problem Resolution

Awards & Recognition

Joint Service Commendation Medal, 2021, Joint Meritorious Unit Award, 2020, NCO Professional Performer of the year, 2019 & 2020

Security Clearance

Top Secret/SCI

Timeline

NCOIC, Tactical Network Operations

USAF
10.2024 - Current

Shift Team Lead, Network Operations Center

USAF
08.2017 - 09.2024

Associate of Science -

College of Southern Nevada

Associate of Applied Science - Electronics Systems

Community College of The Air Force

CompTIA Sec+, Net+, CCNA
Joshua Griego