Dedicated U.S. Air Force Non-Commissioned Officer with over 13 years of experience in network infrastructure and IT operations, including four years leading tactical network operations at a Joint Network Operating Center. Skilled in Cisco routing and switching, Cisco Unity Call Manager, VoIP, and satellite communications, with a proven record of troubleshooting and resolving complex issues in global environments. Recognized with a Joint Service Commendation Medal for technical excellence and leadership and trusted with a Top Secret/SCI clearance. Brings a strong blend of technical expertise, cybersecurity knowledge, and team leadership, ready to deliver mission-focused results as a Network Operations Center (NOC) Cyber Lead.