Jovana Stojinovic
Dubai
Summary
Passionate and engaging professional committed to empowering others and creating memorable experiences. Known for blending creativity with precision, mentoring individuals, and delivering experiences that delight customers and inspire teams.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Uniform Standards Trainer (Part-Time)
Emirates Aviation Training College
05.2025 - Current
- Delivered interactive training on Emirates’ grooming, uniform, and corporate image standards.
- Conducted appearance assessments and provided personalized feedback to ensure professional presentation.
- Managed uniform fitting days, ensuring correct fit and adherence to brand standards.
- Led cultural orientation tours to familiarize new staff with Emirati traditions and workplace etiquette.
- Empowered trainees in personal presentation, body language, and service etiquette to enhance confidence and customer experience.
- Supported Emirates’ commitment to service excellence by maintaining consistent grooming and uniform standards.
Cabin Crew
Emirates Airline
06.2015 - Current
- Delivered world-class in-flight service, ensuring customer comfort, safety, and a premium hospitality experience.
- Monitored service delivery, resolved passenger issues promptly, and maintained high customer satisfaction.
- Assisted customers with special requests, medical needs, and cultural considerations, providing personalized, attentive service.
- Led pre-flight briefings, assigned duties, and ensured crew compliance with safety and service standards.
- Supported and mentored junior crew, enhancing skills, professionalism, and confidence.
- Fostered teamwork through active participation in briefings and providing constructive feedback to colleagues.
Makeup artist and teacher in makeup school
Workplace/Company
01.2010 - 06.2025
- Certified by Miroslava Vasin Makeup School; attended Makeup Mania Academy, Ana Minic Masterclasses and webinars.
- Delivered professional makeup services for clients, including bridal, fashion, and special events.
- Instructed students on makeup techniques, color theory, skin care, and hygiene standards.
- Designed and delivered interactive lessons, workshops, and practical sessions, fostering creativity and skill development.
- Provided one-on-one mentoring, helping students refine techniques, build confidence, and develop portfolios.
- Evaluated student performance and gave constructive feedback to enhance skills and creativity.
- Maintained a professional and hygienic workspace, ensuring compliance with safety and sanitation standards.
- Stayed updated on industry trends, products, and techniques, integrating them into lessons and client services.
- Enhanced client satisfaction through personalized makeup consultations and product recommendations.
- Supported marketing efforts by creating visual content showcasing makeup styles and attracting new clientele
Secretary
ISI-ser d.o.o Belgrade, Serbia
01.2010 - 01.2014
- Managed phone calls, emails, and inquiries, ensuring timely and professional responses.
- Organized meetings, conferences, and travel arrangements, including agendas, logistics, and documentation.
- Maintained filing systems, records, and databases, ensuring confidentiality and easy retrieval.
- Oversaw office supplies and inventory, supporting smooth daily operations.
- Assisted in planning and executing company events, including conferences, workshops, and social gatherings.
Education
Marketing - Marketing
Faculty of Economics Subotica, University of Novi Sad
Novi Sad, Serbia10.2014
Bachelor With Honours in Economics - Science of Economics
Institution/Place of Education
Novi Sad, Serbia01.2014
Skills
Attention to detail
Timeline
Uniform Standards Trainer (Part-Time)
Emirates Aviation Training College
05.2025 - Current
Cabin Crew
Emirates Airline
06.2015 - Current
Makeup artist and teacher in makeup school
Workplace/Company
01.2010 - 06.2025
Secretary
ISI-ser d.o.o Belgrade, Serbia
01.2010 - 01.2014
Marketing - Marketing
Faculty of Economics Subotica, University of Novi Sad
Bachelor With Honours in Economics - Science of Economics
Institution/Place of Education