Jozef Šantavý
Bratislava,Bratislava
Overview
23
23
years of professional experience
Work History
Lead, AIM (Access Intervention Management Team)
AT&T
06.2019 - Current
- Responsible for France, Spain & Portugal (Service Delivery)
AIM (Access Intervention Management team)
AT&T
09.2016 - 05.2019
- Responsible for SFR/ OWF in France (Service Delivery & Assurance)
Carrier Expedite and Escalation Manager
AT&T
10.2012 - 09.2016
- FR, AT, CH and BENELUX (Carrier Management - Service Delivery)
Site Deployment Manager
AT&T
08.2006 - 09.2012
- 08/2006 to 03/2008 in Spain / Portugal department, afterwards German department (Germany, Austria, Switzerland)
Jobbing
05.2006 - 08.2006
Volunteer
EMMAÜS TOULOUSE
02.2006 - 05.2006
European Voluntary Service (EVS)
Centro Don Bosco
09.2004 - 09.2005
Purchaser
SAMSUNG
05.2004 - 08.2004
- Work language: english
Client Service Agent
DELL COMPUTERS
03.2003 - 07.2003
- Work language: german
Jobbing
08.2002 - 03.2003
Education
magister (Mgr.) - physical education, German language and literature
Konstantin Philosopher University in Nitra
01.2002
Translation, society and comunication
University of Granada
10.2005
Skills
- MS Windows
- MS Office (Excel, Power Point, Word, Outlook, Access)
- Internet (search engines, emails etc)
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
Family Name
Jozef
Languages
German
English
Spanish
French
Christian Name
Šantavý
Degree
magister (Mgr.)
Residence
Jankolova 9, Bratislava, Slovakia, 851 04
Personal Information
- Date of Birth: 02/11/78
- Nationality: slovak
Hobbies and Interests
- Studies of foreign languages (applied linguistics, but also theoretical)
- Literature
- Traveling
- Music
- Sports
Employment Records
- 06/01/19, current, AT&T Bratislava, Lead, AIM (Access Intervention Management team), responsible for France, Spain & Portugal (Service Delivery)
- 09/01/16, 05/31/19, AT&T Bratislava, AIM (Access Intervention Management team), responsible for SFR/ OWF in France (Service Delivery & Assurance)
- 10/01/12, 09/30/16, AT&T Bratislava, Carrier Expedite and Escalation Manager, FR, AT, CH and BENELUX (Carrier Management - Service Delivery)
- 08/01/06, 09/30/12, AT&T Bratislava, Site Deployment Manager, 08/2006 to 03/2008 in Spain / Portugal department, afterwards German department (Germany, Austria, Switzerland)
- 05/01/06, 08/31/06, Jobbing in United Kingdom, Jobbing
- 02/01/06, 05/31/06, EMMA
- S TOULOUSE, France, Volunteer
- 09/01/04, 09/30/05, EUROPEAN VOLUNTARY SERVICE (EVS), Centro Don Bosco (Santiago de Compostela, Spain)
- 05/01/04, 08/31/04, SAMSUNG, Galanta, Slovakia, Purchaser, English
- 03/01/03, 07/31/03, DELL COMPUTERS, Bratislava, Client Service Agent, German
- 08/01/02, 03/31/03, Jobbing in Austria, Jobbing
Timeline
Lead, AIM (Access Intervention Management Team)
AT&T
06.2019 - Current
AIM (Access Intervention Management team)
AT&T
09.2016 - 05.2019
Carrier Expedite and Escalation Manager
AT&T
10.2012 - 09.2016
Site Deployment Manager
AT&T
08.2006 - 09.2012
Jobbing
05.2006 - 08.2006
Volunteer
EMMAÜS TOULOUSE
02.2006 - 05.2006
European Voluntary Service (EVS)
Centro Don Bosco
09.2004 - 09.2005
Purchaser
SAMSUNG
05.2004 - 08.2004
Client Service Agent
DELL COMPUTERS
03.2003 - 07.2003
Jobbing
08.2002 - 03.2003
Translation, society and comunication
University of Granada
magister (Mgr.) - physical education, German language and literature
Konstantin Philosopher University in Nitra
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