Jörn C. WILHELMI

Distinguished accomplishments include:

• Achieved 70% cost reduction in a wholesale company's sales team through targeted administrative task automation.
• Generated 30% revenue growth for a real estate investment firm by automating contract creation, follow-ups, and pricing strategies.
• Enabled 40% cost reduction for a real estate management company through administrative process automation.
• Implemented advanced AI chatbots and automation techniques, realizing a 40% cost reduction for in customer service requests of a property management firm
• Applied AI technology to automate key operations including contract creation, follow-ups, and pricing strategies, culminating in a 30% revenue growth for a real estate investment firm.

Notable achievements include:

• Pioneered a US-centric real estate enterprise that escalated to $200K in revenue within its second year of operations.
• Revolutionized 70% of daily functions through strategic API implementation and expert outsourcing, thereby streamlining business operations.
• Laid the groundwork for substantial business scalability, enhancing future growth prospects.
• Conceptualized and implemented the organization's mission and vision statements, providing a clear, cohesive direction for team members.
• Designed pivotal operational initiatives that drove and sustained remarkable business expansion.
• Undertook comprehensive target market research to assess industry competition and pinpoint advantageous trends.
• Anticipated and addressed business development obstacles and customer concerns proactively to ensure sustained growth and client satisfaction.
• Created positive working environment where employees felt valued

Salient accomplishments encompass:

• Successfully navigated the challenges posed by the 2020 Corona Pandemic to deliver a 10% rise in cash management revenues, demonstrating resilience and strategic acumen.
• Championed the integration of agile methods and results-oriented leadership within the division through the implementation of structured planning (PI- and Sprint planning, Reviews, Retrospectives), introduction of tools (JIRA, Scompler, Miro), and transformative leadership (serving as a role model, fostering opportunities for team growth and innovation).
• Actively collaborated with organizational leadership and the board of directors, steering operational strategy in alignment with the bank's overarching objectives.

Significant contributions include:

• Successfully orchestrated the implementation of automated compliance check software for trade finance transactions, enhancing operational efficiency.
• Actively participated in the leadership team of the Trade Finance Cluster, influencing strategic decisions on global trade finance software.
• Expertly managed and prioritized product backlog to align with business objectives and timelines.
• Led the inception of an agile operating model in a new department, optimizing workflow and productivity.
• Steered comprehensive product deployments from conception to delivery, ensuring seamless rollout.
• Facilitated collaboration with software developers for the creation of custom applications and trackers to meet stakeholders' objectives.
• Collaborated intimately with organizational leadership and the board of directors to steer the bank's operational strategy.
• Assumed full ownership and prioritization of product backlog, aligning with the strategic objectives of the product roadmap.

Highlighted achievements include:

• Demonstrated astute leadership in managing key areas such as HR, IT, Finance, Compliance, Process, and Regulatory operations, driving overall organizational efficiency.
• Actively mitigated business risks through close collaboration with staff members and thorough performance assessments, ensuring a stable and secure business environment.
• Successfully incorporated new processes within and beyond the trade finance space, laying a robust foundation for continuous integration of additional processes.
• Strategically hired and groomed a successor for the CEO role, effectively facilitating a seamless company transition.
• Cultivated the leadership potential of five direct reports, advancing them to management roles, and successfully placed an additional direct report into a valuable overseas role.

• Reduced transaction cost by 15%, enhancing operational efficiency.
• Improved quality metrics by 10%, emphasizing commitment to excellence.
• Overhauled Trade Finance processing setup, implementing standardized procedures, and assimilating key processes to minimize cost and expedite delivery times.
• Augmented the scope of key trade finance processes within the unit from 3 to 7, reflecting strategic expansion.
• Instituted an advanced Compliance framework later adopted by global units, indicating leadership in operational excellence.

Distinguished project portfolio:

• Orchestrated the strategic establishment of worldwide trade finance operations, encompassing software implementation, process optimization, location planning, and target operating model.
• Executed the international rollout of a target operating model in corporate banking sales with a specific focus on Asia.
• Spearheaded the development of a target operating model for institutional sales.
• Facilitated the seamless integration of Eastern European business units into corporate banking.

Significant successes:

• Effectively managed international projects within the corporate client segment, covering diverse geographies such as China, Singapore, Eastern Europe, and Germany.
• Conceptualized and executed improved Target Operating Models, restructuring business units for enhanced efficiency and productivity.
• Implemented a novel sales setup in conjunction with the integration of Eastern European units into the sales organization of the parent company.

Noteworthy achievements include:

• Amplified sales of the managed portfolio by 10% prior to embarking on a sabbatical for postgraduate studies in Finance & Accounting.
• Fostered an entrepreneurial mindset and action-oriented approach through consistent engagement and negotiation with key decision-makers at client firms.

• Increased portfolio revenues by 30%
• Increased number of clients by 10