Juan Smith
Wilmington
Summary
Quick learner goal oriented i have worked from a rep level position
to a medium and high level manager
willing to learn more and expand my knowledge
tolerant respectful and empathic
looking to settle and grow in
Overview
6
6
years of professional experience
Work History
Sales Manager
Prime Communications AT&T
07.2022 - 03.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Team Leader
Iqor For T-Mobile
10.2017 - 03.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Worked with a team of 11 reps for support and sales for sprint/ T mobile
- created schedules for team over the week
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Education
High School Diploma -
C.E.D Monte Horeb
Panama City Panama12.2017
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Verbal and written communication
- Excellent with microsoft engines word,excel and powerpoint
- Excellent with computer skills and technical support
- fully bilingual english first language and spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Manager
Prime Communications AT&T
07.2022 - 03.2024
Team Leader
Iqor For T-Mobile
10.2017 - 03.2021
High School Diploma -
C.E.D Monte Horeb
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