Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan Smith

Wilmington

Summary

Quick learner goal oriented i have worked from a rep level position

to a medium and high level manager

willing to learn more and expand my knowledge

tolerant respectful and empathic

looking to settle and grow in

Overview

6
6
years of professional experience

Work History

Sales Manager

Prime Communications AT&T
07.2022 - 03.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.

Team Leader

Iqor For T-Mobile
10.2017 - 03.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Worked with a team of 11 reps for support and sales for sprint/ T mobile
  • created schedules for team over the week
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Education

High School Diploma -

C.E.D Monte Horeb
Panama City Panama
12.2017

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Verbal and written communication
  • Excellent with microsoft engines word,excel and powerpoint
  • Excellent with computer skills and technical support
  • fully bilingual english first language and spanish

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Manager

Prime Communications AT&T
07.2022 - 03.2024

Team Leader

Iqor For T-Mobile
10.2017 - 03.2021

High School Diploma -

C.E.D Monte Horeb

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Juan Smith