Julia Pachal
Enterprise Account Manager
Hamburg
Summary
Experienced Account Manager driving growth and revenue with strong expertise in enterprise client management. Ready to lead with innovation, collaboration, and client-centricity.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Client Solutions Manager
TikTok Deutschland GmbH
Hamburg
9 2021 - Current
- Driving growth for top tier Beauty & Healthcare clients including upsells, renewals, & campaign reactivation
- Exceeding sales quotas and increasing profitability through effective sales strategy and business planning, resulting in managing $30M book of business
- Preparing sales presentations for C-level engagements showing success and credibility of TikTok's product offering
- Educating & consulting clients & agency partners on product solutions & best practices using data-driven insights to enhance TikTok's advertising offerings, aiming for increased revenue, ROI, and operational efficiency
- Driving efficiency & innovation through close collaboration with internal cross-functional teams to develop & implement creative ad solutions & overseeing Alphas & Betas
- Delivered exceptional client solutions by identifying and addressing customer pain points, developing tailored strategies, and implementing effective action plans
Enterprise Account Manager
Phrase.com - Dynport GmbH
2 2020 - 8 2021
- Increased revenue growth by identifying new opportunities within top tier enterprise accounts and developing strategic partnerships
- Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns
- Successfully negotiated multi-year contracts, resulting in long-term business commitments and increased profitability
- Articulated and demonstrated product concepts and offerings to Enterprise clients in easily understandable terms
- Collaborated with cross-functional teams to develop customized solutions for clients, ensuring seamless integration of products and services
- Leveraged CRM tools effectively to manage customer information, track sales activity, forecast pipeline development accurately
Account Manager
Leadvolution GmbH
10.2019 - 12.2019
- Fostered strong relationships with clients through exceptional account management and attentive customer care with focus on B2B lead generation.
- Coordinated conception, implementation & expansion for lead generation campaigns on Facebook & LinkedIn to achieve client's sales targets.
- Developed account management processes for improved efficiency and timely service delivery.
- Co-developed of new Leadvolution B2B product solutions.
Account Manager
upljft GmbH
04.2019 - 09.2019
- Oversaw digital marketing campaigns from concept development through deployment for clients from various industries
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results
- Ensured prompt delivery of client projects and smooth execution by coordinating with internal teams and establishing clear communication channels between clients and internal teams
- Collaborated with sales team to identify potential upsell opportunities and expand client base
- Increased client satisfaction by building strong relationships and addressing their needs promptly
Social Media Manager
upljft GmbH
02.2018 - 03.2019
- Created and implemented impactful social media strategies to increase company brand awareness and engagement
- Conducted platform specific workshops (Pinterest, meta) for company executives
- Performed regular competitor analyses, identifying opportunities to differentiate from other brands in the industry
- Collaborated with team members to develop creative campaigns for social media platforms
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements
Social Media Manager
TANDEM Kommunikation GmbH
09.2015 - 02.2018
- Designed and implemented social media strategies to align with business goals.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Implemented paid advertising campaigns on various platforms, maximizing return on ad spend.
- Analyzed and reported social media and online marketing campaign results.
Intern Marketing & Sales
Aviation Quality Services
02.2015 - 08.2015
- Planning & implementation of various marketing measures (including Social Media)
- Acquisition & support of airlines
Working student Sales Communication & Retention
Thomas Cook GmbH
08.2013 - 08.2014
- Creation & dispatch of newsletters
- Newsletter performance analysis & optimization
- Development of various strategies for sales promotion
Education
M.A. European Management Studies (double Degree) - Business Administration And Management
ESB Business School Reutlingen/ EM Strasbourg Business School
Reutlingen & Strasburg 05.2014 - 2016.05
B.A. Int. Cultural & Bus. Studies (double Degree) - Business Administration
Universität Duisburg-Essen/ Université De Pau Et Des Pays De L'Adour
Duisburg-Essen & Pau 05.2010 - 2014.05
Skills
Personal Information
Date of Birth: 04/27/91
Timeline
Account Manager
Leadvolution GmbH
10.2019 - 12.2019
Account Manager
upljft GmbH
04.2019 - 09.2019
Social Media Manager
upljft GmbH
02.2018 - 03.2019
Social Media Manager
TANDEM Kommunikation GmbH
09.2015 - 02.2018
Intern Marketing & Sales
Aviation Quality Services
02.2015 - 08.2015
M.A. European Management Studies (double Degree) - Business Administration And Management
ESB Business School Reutlingen/ EM Strasbourg Business School
05.2014 - 2016.05
Working student Sales Communication & Retention
Thomas Cook GmbH
08.2013 - 08.2014
B.A. Int. Cultural & Bus. Studies (double Degree) - Business Administration
Universität Duisburg-Essen/ Université De Pau Et Des Pays De L'Adour
05.2010 - 2014.05
Client Solutions Manager
TikTok Deutschland GmbH
9 2021 - Current
Enterprise Account Manager
Phrase.com - Dynport GmbH
2 2020 - 8 2021
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